Does Horizon Health Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Horizon Health Services employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Horizon Health Services. This rating has been stable over the past 12 months.

How satisfied are employees working at Horizon Health Services?

80% of Horizon Health Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Horizon Health Services 3.7 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Horizon Health Services?

Counselor (17) , Administrative Assistant (12) , Care Coordinator (5) , Advanced Practice Clinician (4) , Treatment Assistant (4) , Registered Nurse (3) , Residential Counselor (3) , Senior Counselor (3) , Senior Counselor II (3) , Administrative Team Lead (2) , Behavioral Health Assistant (2) , Case Manager (2) , Intern (2) , Program Director (2) , Senior Program Director (2)

What are the pros of working at Horizon Health Services according to real employee reviews?

"One of the standout aspects is the availability of free trainings, which shows a strong commitment to employee growth and development." ((in 12 reviews)); "Met some great friends and coworkers" ((in 5 reviews)); "Flexible schedule, ample training opportunities" ((in 4 reviews)); "Excellent benefits, easy to work with the administration and one can tailor make your hours." ((in 4 reviews)); "great people to work with & great supervisors" ((in 3 reviews))

What are the cons of working at Horizon Health Services according to real employee reviews?

"Management also mistreats it’s employees, regularly mistreats it’s lowest paid and overworked staff and is not receptive to constructive criticism." ((in 6 reviews)); "Many employees are requested to write a positive review or fill out a survey discussing why Horizon is the best place to work." ((in 3 reviews))

What are the top reviewed Horizon Health Services locations?

Buffalo , Sanborn , Getzville , Niagara Falls , Tonawanda , Orchard Park , Hamburg , Lancaster , Lockport , Cleveland , Amherst , Cheektowaga

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Horizon Health Services reviews

Senior Counselor II - Senior Counselor II Horizon Health Services Employee Review

2.0

Dec 2, 2017

Senior counselor ii

Recommend

CEO approval

Business Outlook

Pros

Lots of trainings, supervisions to work toward licensure, reimbursement for certifications / licensure, really affordable healthcare benefits

Cons

Unrealistic counselor expectations, Heavy paperwork burden, expect to spend several hours minimally each week outside of work on paperwork, cultural expectation to work through lunches, really high turnover rate and corporate doesn't care about workers - there's an attitude of being able to fill easily with the next batch of students graduating and services will continue

Horizon Health Services Response

We recognize that the work we do is demanding. We regret that any employee on our team feels dissatisfied with their work experience and we always welcome the opportunity to discuss those concerns. Horizon is committed to providing the highest quality behavioral health services to our community and to recruiting and retaining employees who are passionate about our mission. We encourage you to contact our Employee Services Department at 716-831-2700 or email us at ESteam@horizon-health.org. We hope to hear from you and thank you in advance for your time.

Explore other reviews about Horizon Health Services

5.0

Oct 10, 2025

Accounts receivable specialist (temp)

Recommend

CEO approval

Business Outlook

Pros

Lots of training opportunities, even as temp.

Cons

I did not have a con working there!

Horizon Health Services Response

9mo

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience working with us within our Billing Team. It's great to know that our training opportunities made a meaningful impact, even during your time as a temp. We truly appreciate your feedback and wish you continued success in your career!

4.0

Jul 7, 2026

Advanced practice clinician

Recommend

CEO approval

Business Outlook

Pros

PTO, opportunity for productivity bonuses, license reimbursement

Cons

High caseloads, poor health insurance

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Jobs at Horizon Health Services

Intake/Assessment Counselor

Residential Counselor

Counselor - 4 Day Work Week

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Senior Counselor II - Senior Counselor II Horizon Health Services Employee Review

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