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Hortonworks

Acquired by Cloudera

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Technical Support Engineer - Technical Support Engineer Hortonworks Employee Review

4.0
Apr 18, 2018
Recommend
CEO approval
Business Outlook

Pros

You can earn a lot of money(you would have to work for it though). Great new technology. Work from Home option is pretty sweet. You would be independent.

Cons

- Too competitive environment. Rather than everyone working along with eachother, everyone works against eachother. It could be motivation for many, but not for me. Though people on the personal level friendly. - SME or Product Specialist are not experienced enough. They are just a little more experienced TSE. - Some of the offering such as Premier Support creates confusion rather than helping in resolution of the issue. This is something which needs a lot of management. - Excessive focus on CSM, though, it is hard to understand the exact need for them. - HR is non existent. Most of the time there is no HR in the office, and then they are there they don't know a thing. They seems like amateurs.

Explore other reviews about Hortonworks

5.0
Jan 31, 2022
Recommend
CEO approval
Business Outlook

Pros

place to learn about hadoop

Cons

not open in comms from top down

3.0
Aug 16, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting and exciting technology that is poised at the forefront of a wave of expansion. Definitely on the cutting edge and far from being commoditised. Also, there are many talented employees working at Hortonworks, including many of the core engineering group that originally developed Hadoop at Yahoo. In this respect, it's THE place to be.

Cons

At first I thought it was just the normal growing pains of transitioning from start-up to a public company that is striving to serve enterprise customers. Now I'm beginning to think what's happening here is insidious and will bring the company down if someone doesn't act in a timely manner. Here's the scenario: leadership at the very top exhibits an explosive burst of temper down the management food chain. Then the top few levels of leadership begin pointing fingers of blame at one another. This causes massive fragmentation and in-fighting--just at the time when we should all be pulling together to accomplish something that none of us can accomplish alone. This must stop or the company will be paralysed, unable to move forward. The culture of blame and infighting is extremely dangerous and damaging. I love the technology and I'm excited about the opportunity, but in a basic SWOT analysis--what I've described here is our greatest weakness and our biggest threat. I hope executive leadership and the board can fix this.

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