DO NOT APPLY - Investors beware - Onboarding Specialist Housecall Pro Employee Review

1.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent product, Industry is humble and honest, coworkers are an incredible group of humans to work with. Filled with empathy, professionalism and grit, helping the industry that keeps our country running.

Cons

Pay was lower than industry standards, and then last week they cut hourly wages (originally 95/5) further to pre-college wages, creating a 80/20 split with the same OTE. Leadership is blind to what works in this blue-collar industry, personable interactions and human interactions. Turning completely tone deaf to their own core values. Prioritizing quantity over quality. Constant changing of polices, a glorified prison setup(Extra responsibilities (5 new concepts/initiatives in 14 days), pay cut of $7-4 for hourly employees), with micromanagement tactics. Despite being a 'Remote' company requires to report bathroom breaks or lunches, completely different than what role originally was described as (similar to account manager). Toxic PTO culture. Quiet layoffs in the last 6 months, two departments, shady re-hiring practices to show investors false growth indicators.

Explore other reviews about Housecall Pro

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great leadership, great mission, and great business.

Cons

pay can be on the lighter side.

2.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people below executive level that want to do their best work. Full remote work. Working with customers that actually make a difference in the world.

Cons

Hustle culture without the hustle pay. Way below market salary but executives expect top company output. Fear based. Executives pivot every week, if not multiple times a day and it creates immense thrash. CTO is completely disconnected from day to day work, talks in abstract most of the time, and when they do mention something about actual work, it's completely disconnected from the reality of people doing the work. Top talent has been steadily leaving the company. Process is whatever the executives decide that week. The current product is mediocre at best and most attempts from talented people to make it better either are ignored or when agreed upon, the rug gets pulled out from underneath a couple months later when the executives get cold feet. If you want to work at a company and make a difference, this is not the place to do it. Promotions and pay increases are non-existent unless you work 14+ hour days, amplify whatever the current executive flavor of the week is, and put your head down and just execute on someone else's poorly planned ideas. Everyone is pretty miserable currently and most people are only still there because the current job market is not great.

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Housecall Pro Response
21h
We're sorry aspects of your experience haven't reflected what we strive for, particularly around compensation and direction consistency. How pay aligns with expectations and how strategic shifts are communicated are concerns we want to understand better. We'd love to hear more; please reach out to your manager, the People Team, or any senior leader you're comfortable speaking with. -Housecall Pro People Team
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