It's like being in an abusive relationship where everything is your fault and they are never wrong. - Account Executive Housecall Pro Employee Review

1.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The job is remote and they have good health benefits which are the only positives.

Cons

You won't make ote it is all a lie. Im a top performer on my team 6 of 12 past months and I'm about 25k shy of what they told me I'd make before commission restructure happened in Nov 25. Now ill be 40 to 50k shy. They cut all of inbounds commission by 30%, whilst adding more responsibilities to your day to day. While being short staffed from everyone quitting. It is a round Robin of people leaving because they treat us like garbage. Pay was garbage compared to industry norms before pay cut. They are making reps do account manager work on top of day to day responsibilities w.o compensating you for it. The leads are given gift cards to sit for demo and most are not real business owners. There is 0 vetting or qualifications to sit for demo. Meaning you got junkie "hanymen" there for gift cards and they don't even give them the gift cards so they will harass you for them after demo. When you don't close the fake leads your put in overflow which cuts your pay dramatically. This all started because they can't keep customers because everyone cancels. Instead of that problem falling on retention or the onboarding department it falls on sales shoulders which is sociopathic in nature.

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Housecall Pro Response
1mo
Sales roles at HCP are built for high performers. Compensation is benchmarked to market and structured to reward consistent achievement that leads to happy customers and business success. We checked the numbers and most of our reps are close to or above their OTE attainment in the first few months. -Housecall Pro People Team

Explore other reviews about Housecall Pro

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great leadership, great mission, and great business.

Cons

pay can be on the lighter side.

2.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people below executive level that want to do their best work. Full remote work. Working with customers that actually make a difference in the world.

Cons

Hustle culture without the hustle pay. Way below market salary but executives expect top company output. Fear based. Executives pivot every week, if not multiple times a day and it creates immense thrash. CTO is completely disconnected from day to day work, talks in abstract most of the time, and when they do mention something about actual work, it's completely disconnected from the reality of people doing the work. Top talent has been steadily leaving the company. Process is whatever the executives decide that week. The current product is mediocre at best and most attempts from talented people to make it better either are ignored or when agreed upon, the rug gets pulled out from underneath a couple months later when the executives get cold feet. If you want to work at a company and make a difference, this is not the place to do it. Promotions and pay increases are non-existent unless you work 14+ hour days, amplify whatever the current executive flavor of the week is, and put your head down and just execute on someone else's poorly planned ideas. Everyone is pretty miserable currently and most people are only still there because the current job market is not great.

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Housecall Pro Response
15h
We're sorry aspects of your experience haven't reflected what we strive for, particularly around compensation and direction consistency. How pay aligns with expectations and how strategic shifts are communicated are concerns we want to understand better. We'd love to hear more; please reach out to your manager, the People Team, or any senior leader you're comfortable speaking with. -Housecall Pro People Team
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