An Excellent Place to Work - Senior Onboarding Specialist Housecall Pro Employee Review

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

I love working at HCP! The company truly tries to do right by its employees, and it shows. The recent change to our pay structure was a smart move. The bonus is very attainable for people who consistently show up and perform. It creates accountability and gives high performers a meaningful opportunity to increase their earnings. Management does an excellent job communicating updates and keeping everyone in the loop. They actively work to maintain a positive environment and listen to feedback. There are always going to be some negative attitudes on any team, but the opportunity here outweighs that. If you focus on your work, actually do your job and bring a positive mindset, you can build a great career here!

Cons

No complaints at all !

avatar
Housecall Pro Response
1mo
Hearing that the updated pay structure is landing the way it was designed to means a lot. Rewarding consistent performance and creating real earning opportunity for high performers is exactly the point. Management's focus on clear communication and a positive environment is something we work hard to sustain. Keep building. -Housecall Pro People Team

Explore other reviews about Housecall Pro

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great leadership, great mission, and great business.

Cons

pay can be on the lighter side.

2.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people below executive level that want to do their best work. Full remote work. Working with customers that actually make a difference in the world.

Cons

Hustle culture without the hustle pay. Way below market salary but executives expect top company output. Fear based. Executives pivot every week, if not multiple times a day and it creates immense thrash. CTO is completely disconnected from day to day work, talks in abstract most of the time, and when they do mention something about actual work, it's completely disconnected from the reality of people doing the work. Top talent has been steadily leaving the company. Process is whatever the executives decide that week. The current product is mediocre at best and most attempts from talented people to make it better either are ignored or when agreed upon, the rug gets pulled out from underneath a couple months later when the executives get cold feet. If you want to work at a company and make a difference, this is not the place to do it. Promotions and pay increases are non-existent unless you work 14+ hour days, amplify whatever the current executive flavor of the week is, and put your head down and just execute on someone else's poorly planned ideas. Everyone is pretty miserable currently and most people are only still there because the current job market is not great.

avatar
Housecall Pro Response
10h
We're sorry aspects of your experience haven't reflected what we strive for, particularly around compensation and direction consistency. How pay aligns with expectations and how strategic shifts are communicated are concerns we want to understand better. We'd love to hear more; please reach out to your manager, the People Team, or any senior leader you're comfortable speaking with. -Housecall Pro People Team
See reviews by: Helpful|Rating|Date|All