Great place to work…and be exploited - Onboarding Specialist Housecall Pro Employee Review

1.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

At this time not much can be listed unfortunately

Cons

Used to be a great company and place to work, but recently are doing so much changes. Continue to add more and more processes to your daily workflow which is “ok” until they come and let you know your pay structure has changed and your choices are accept that or you can leave. At this time value the employee and work life balance are nonexistent values. With all the work to de done you either have to give up your break times and be finished by the time you clock out or stay after and give explanations why you are working OT when that can be self answered by checking the schedules. They say adaptability is one thing they seek within their employees, so you have to ADAPT and be happy with less pay!! If you are looking to be exploited this is one of the best places for it.

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Housecall Pro Response
1mo
Compensation at HCP is benchmarked against market data and structured to reward consistent high performance. Our pace and standards attract team members who thrive in a fast-moving, category-defining environment. If specific concerns about your role or structure aren't being addressed, the People Team is a direct resource. Reach out. -Housecall Pro People Team

Explore other reviews about Housecall Pro

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great leadership, great mission, and great business.

Cons

pay can be on the lighter side.

2.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people below executive level that want to do their best work. Full remote work. Working with customers that actually make a difference in the world.

Cons

Hustle culture without the hustle pay. Way below market salary but executives expect top company output. Fear based. Executives pivot every week, if not multiple times a day and it creates immense thrash. CTO is completely disconnected from day to day work, talks in abstract most of the time, and when they do mention something about actual work, it's completely disconnected from the reality of people doing the work. Top talent has been steadily leaving the company. Process is whatever the executives decide that week. The current product is mediocre at best and most attempts from talented people to make it better either are ignored or when agreed upon, the rug gets pulled out from underneath a couple months later when the executives get cold feet. If you want to work at a company and make a difference, this is not the place to do it. Promotions and pay increases are non-existent unless you work 14+ hour days, amplify whatever the current executive flavor of the week is, and put your head down and just execute on someone else's poorly planned ideas. Everyone is pretty miserable currently and most people are only still there because the current job market is not great.

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Housecall Pro Response
10h
We're sorry aspects of your experience haven't reflected what we strive for, particularly around compensation and direction consistency. How pay aligns with expectations and how strategic shifts are communicated are concerns we want to understand better. We'd love to hear more; please reach out to your manager, the People Team, or any senior leader you're comfortable speaking with. -Housecall Pro People Team
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