Remote work and benefits, high turnover and burnout - Success Advisor Housecall Pro Employee Review

3.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Fully remote work, benefits, commission paid every pay period.

Cons

Recycled leads, hostile customers, poor customer support, unrealistic expectations, disingenuous leadership, high turnover.

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Housecall Pro Response
1mo
The Success Advisor role carries real pressure, and lead quality, customer interactions, and confidence in leadership all shape that daily experience. Our standards are high because results matter, and we want every team member to feel supported while meeting them. Reach out to the People Team if you want to discuss further. -Housecall Pro People Team

Explore other reviews about Housecall Pro

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great leadership, great mission, and great business.

Cons

pay can be on the lighter side.

2.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people below executive level that want to do their best work. Full remote work. Working with customers that actually make a difference in the world.

Cons

Hustle culture without the hustle pay. Way below market salary but executives expect top company output. Fear based. Executives pivot every week, if not multiple times a day and it creates immense thrash. CTO is completely disconnected from day to day work, talks in abstract most of the time, and when they do mention something about actual work, it's completely disconnected from the reality of people doing the work. Top talent has been steadily leaving the company. Process is whatever the executives decide that week. The current product is mediocre at best and most attempts from talented people to make it better either are ignored or when agreed upon, the rug gets pulled out from underneath a couple months later when the executives get cold feet. If you want to work at a company and make a difference, this is not the place to do it. Promotions and pay increases are non-existent unless you work 14+ hour days, amplify whatever the current executive flavor of the week is, and put your head down and just execute on someone else's poorly planned ideas. Everyone is pretty miserable currently and most people are only still there because the current job market is not great.

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