Honest Review - Always Changing Housecall Pro Employee Review

5.0
Jun 15, 2018
Recommend
CEO approval
Business Outlook

Pros

I was going to write a review when I first started in December but decided against it because I was still in that "honeymoon" phase where the excitement alone won me over....so I decided to give it at least 6 months and circle back. The company is really as great at the reviews. Dynamic environment that is constantly evolving, Great compensation, Leaders who take interest in the success of the team and Complete Transparency...I've worked at "transparent" companies before but Housecall takes the cake. Incredible employees, freedom in your position, surprise Mariachi performances, passionate leadership and some of the most intelligent founders I have spoken with.. big ego's do not thrive here. They celebrate the qualities that makes each employee who they are, both in and out of the office. Oh and our customers... LOVE us. we really are providing a service that is helping pro's who work their butts off day in and day out get to a better life. Their immense gratitude towards our product really does make you feel good about your efforts. The company is growing constantly with new roles being needed often. They are strategic with their expansion. They take notice of those who work hard to a point where the squeaky wheel doesn't even need to "squeak" to get the grease. I feel very fortunate to be part of a team of down to earth people who work hard to be the best...and we certainly are the best. The Market is massive and from what i've seen...its only a matter of time.

Cons

you will work hard, but with the work you will gain experience that will serve you in the future whether you stay or leave. My mom used to tell me "when you love what you do it doesn't feel like work" and this is true at Houscall Pro...I feel like I am building something that is so much bigger than any individual in the company... so its not as 2 dimensional as just saying "you will work hard"

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Housecall Pro Response
8y
When you love what you do, it doesn't feel like work. That's how life should be. I am 100% aligned with you that if you engineer your work and your hobbies to reflect your passion, life can be pretty darn good. Life is short, you should work with people and in a business that brings you joy and where you can be a part of something that is bigger than you are. At HCP, we are all lucky to be on that quest. Also nice to hear that you are seeing the benefit of our active management approach. Our goal is to make sure that in real time we know exactly who is ready to be moved into the path of opportunity. We want our people to always be in a position of highest best use, so that we can continue to run really, really fast. And with purpose. Thanks for the great feedback.

Explore other reviews about Housecall Pro

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great leadership, great mission, and great business.

Cons

pay can be on the lighter side.

2.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people below executive level that want to do their best work. Full remote work. Working with customers that actually make a difference in the world.

Cons

Hustle culture without the hustle pay. Way below market salary but executives expect top company output. Fear based. Executives pivot every week, if not multiple times a day and it creates immense thrash. CTO is completely disconnected from day to day work, talks in abstract most of the time, and when they do mention something about actual work, it's completely disconnected from the reality of people doing the work. Top talent has been steadily leaving the company. Process is whatever the executives decide that week. The current product is mediocre at best and most attempts from talented people to make it better either are ignored or when agreed upon, the rug gets pulled out from underneath a couple months later when the executives get cold feet. If you want to work at a company and make a difference, this is not the place to do it. Promotions and pay increases are non-existent unless you work 14+ hour days, amplify whatever the current executive flavor of the week is, and put your head down and just execute on someone else's poorly planned ideas. Everyone is pretty miserable currently and most people are only still there because the current job market is not great.

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Housecall Pro Response
1d
We're sorry aspects of your experience haven't reflected what we strive for, particularly around compensation and direction consistency. How pay aligns with expectations and how strategic shifts are communicated are concerns we want to understand better. We'd love to hear more; please reach out to your manager, the People Team, or any senior leader you're comfortable speaking with. -Housecall Pro People Team
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