Work here if you get the chance - Community Coordinator Housecall Pro Employee Review

5.0
Nov 12, 2019
Recommend
CEO approval
Business Outlook

Pros

I was on the community team, which had the best leadership and the best teamwork I’ve ever had in my life, The Sr, Director of Marketing that manages the community team is someone who if you get a chance to work for, he will change your life for the better, the type of leader you never forget. The atmosphere here is high energy, the work is fast paced, and the people are the best there is. I would recommend working here if you like moving fast, doing great work, and if you’re looking for a team that will become your family. If you thrive in a quiet, secluded environment and take your time getting things done right instead of fast, this company may not be the best fit for you.

Cons

Cross-departmental communication was tough at times, but to be expected with “growing pains” for a company expanding like housecall pro.

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Housecall Pro Response
6y
Your note speaks to just how important a great manager can be. It's so nice to have that feedback and I'll certainly share that thought with Ruben; he is remarkable! You also have a very keen sense of where we win in our culture and where speed, quality and team come into play. Thank you for the very thoughtful feedback.

Explore other reviews about Housecall Pro

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great leadership, great mission, and great business.

Cons

pay can be on the lighter side.

2.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people below executive level that want to do their best work. Full remote work. Working with customers that actually make a difference in the world.

Cons

Hustle culture without the hustle pay. Way below market salary but executives expect top company output. Fear based. Executives pivot every week, if not multiple times a day and it creates immense thrash. CTO is completely disconnected from day to day work, talks in abstract most of the time, and when they do mention something about actual work, it's completely disconnected from the reality of people doing the work. Top talent has been steadily leaving the company. Process is whatever the executives decide that week. The current product is mediocre at best and most attempts from talented people to make it better either are ignored or when agreed upon, the rug gets pulled out from underneath a couple months later when the executives get cold feet. If you want to work at a company and make a difference, this is not the place to do it. Promotions and pay increases are non-existent unless you work 14+ hour days, amplify whatever the current executive flavor of the week is, and put your head down and just execute on someone else's poorly planned ideas. Everyone is pretty miserable currently and most people are only still there because the current job market is not great.

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Housecall Pro Response
2d
We're sorry aspects of your experience haven't reflected what we strive for, particularly around compensation and direction consistency. How pay aligns with expectations and how strategic shifts are communicated are concerns we want to understand better. We'd love to hear more; please reach out to your manager, the People Team, or any senior leader you're comfortable speaking with. -Housecall Pro People Team
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