Fun job, fantastic product & mission, but not a great environment for financially motivated salespeople - Enrollment Specialist Housecall Pro Employee Review

3.0
Apr 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Great product and fun work environment

Cons

Capped commission models and frequent compensation restructures and cuts, while constantly being pushed to hit rigorous goals. As a salesperson, you are gradually getting paid less for more work.

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Housecall Pro Response
6y
Thanks for the feedback. We are fortunate to have remarkably high retention levels on our sales team - this is likely a testament to paying well above market rates to our sales people, in particular for a SaaS sale that comes with a short, predictable sales cycle; and yes, we do run a fast race when it comes to activity and goals. Another plus is that we invest heavily in sales training and management so our team can develop their skill set and do so while working a clean forty hour week. For the vast majority of our team, that adds up to a terrific formula for work-life balance and earning power. At some point, every salesperson has to decide if the pros, like above, are outweighed by their desire to earn at even higher levels - and that’s usually the day that a salesperson will go seek out a job in enterprise sales. I hope that when they do, the skills they’ve learned here will set them up for continued success.

Explore other reviews about Housecall Pro

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great leadership, great mission, and great business.

Cons

pay can be on the lighter side.

2.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people below executive level that want to do their best work. Full remote work. Working with customers that actually make a difference in the world.

Cons

Hustle culture without the hustle pay. Way below market salary but executives expect top company output. Fear based. Executives pivot every week, if not multiple times a day and it creates immense thrash. CTO is completely disconnected from day to day work, talks in abstract most of the time, and when they do mention something about actual work, it's completely disconnected from the reality of people doing the work. Top talent has been steadily leaving the company. Process is whatever the executives decide that week. The current product is mediocre at best and most attempts from talented people to make it better either are ignored or when agreed upon, the rug gets pulled out from underneath a couple months later when the executives get cold feet. If you want to work at a company and make a difference, this is not the place to do it. Promotions and pay increases are non-existent unless you work 14+ hour days, amplify whatever the current executive flavor of the week is, and put your head down and just execute on someone else's poorly planned ideas. Everyone is pretty miserable currently and most people are only still there because the current job market is not great.

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Housecall Pro Response
2d
We're sorry aspects of your experience haven't reflected what we strive for, particularly around compensation and direction consistency. How pay aligns with expectations and how strategic shifts are communicated are concerns we want to understand better. We'd love to hear more; please reach out to your manager, the People Team, or any senior leader you're comfortable speaking with. -Housecall Pro People Team
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