Great Product, Exciting Company, Fun Culture - Marketing Specialist Housecall Pro Employee Review

5.0
Jun 8, 2020
Recommend
CEO approval
Business Outlook

Pros

The people. I love the people at Housecall. The product is really great and actually helps our customers sustain their small business which feels really rewarding. We also have developed a community for our customers that is inspiring for them and myself. Leadership is open to feedback and I feel empowered to give it. I've also had the chance to experience and grow A LOT in a short amount of time.

Cons

Depending on what type of worker you are you could be intimidated by the fast paced environment. Typical startup issues, still figuring out communication, there is growth easily available for some and impossible for others, the direction changes pretty often... but that's show biz baby.

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Housecall Pro Response
6y
You covered all the bases here, so thanks for the feedback. We are fortunate to have extraordinary people working at HCP and we do our best to challenge and support each person in their development. I've grown a lot in my 3.5 years here and it's because Ian challenges me as do all of my colleagues. It's a remarkable environment.

Explore other reviews about Housecall Pro

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great leadership, great mission, and great business.

Cons

pay can be on the lighter side.

2.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people below executive level that want to do their best work. Full remote work. Working with customers that actually make a difference in the world.

Cons

Hustle culture without the hustle pay. Way below market salary but executives expect top company output. Fear based. Executives pivot every week, if not multiple times a day and it creates immense thrash. CTO is completely disconnected from day to day work, talks in abstract most of the time, and when they do mention something about actual work, it's completely disconnected from the reality of people doing the work. Top talent has been steadily leaving the company. Process is whatever the executives decide that week. The current product is mediocre at best and most attempts from talented people to make it better either are ignored or when agreed upon, the rug gets pulled out from underneath a couple months later when the executives get cold feet. If you want to work at a company and make a difference, this is not the place to do it. Promotions and pay increases are non-existent unless you work 14+ hour days, amplify whatever the current executive flavor of the week is, and put your head down and just execute on someone else's poorly planned ideas. Everyone is pretty miserable currently and most people are only still there because the current job market is not great.

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Housecall Pro Response
2d
We're sorry aspects of your experience haven't reflected what we strive for, particularly around compensation and direction consistency. How pay aligns with expectations and how strategic shifts are communicated are concerns we want to understand better. We'd love to hear more; please reach out to your manager, the People Team, or any senior leader you're comfortable speaking with. -Housecall Pro People Team
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