A+ culture and people, sales isn't what it used to be - Enrollment Specialist Housecall Pro Employee Review

4.0
Aug 31, 2020
Recommend
CEO approval
Business Outlook

Pros

The people! Housecall has some of the most amazing, intelligent, kind people I've ever worked for/with. Their culture is A+ as well. This is definitely their strong suit.

Cons

They slashed and capped sales commissions. Before, if someone asked me if they should work at Housecall in sales I would have said HECK YEAH! But now they have to do so much (demo, trainings, CSM) for less pay than before.

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Housecall Pro Response
5y
Thank you for the review and for the years that you worked at Housecall Pro. You are right, we have an amazing group of people here and, alas, that the commission model has evolved yet it is still 25% above market averages. That's a lot of upside for a sales person and you get to be a part of an exceptional sales operation - our people get a lot of investment in their growth and development. Everyone is a part of a mission that matters as well. Thanks again for the feedback.

Explore other reviews about Housecall Pro

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great leadership, great mission, and great business.

Cons

pay can be on the lighter side.

2.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people below executive level that want to do their best work. Full remote work. Working with customers that actually make a difference in the world.

Cons

Hustle culture without the hustle pay. Way below market salary but executives expect top company output. Fear based. Executives pivot every week, if not multiple times a day and it creates immense thrash. CTO is completely disconnected from day to day work, talks in abstract most of the time, and when they do mention something about actual work, it's completely disconnected from the reality of people doing the work. Top talent has been steadily leaving the company. Process is whatever the executives decide that week. The current product is mediocre at best and most attempts from talented people to make it better either are ignored or when agreed upon, the rug gets pulled out from underneath a couple months later when the executives get cold feet. If you want to work at a company and make a difference, this is not the place to do it. Promotions and pay increases are non-existent unless you work 14+ hour days, amplify whatever the current executive flavor of the week is, and put your head down and just execute on someone else's poorly planned ideas. Everyone is pretty miserable currently and most people are only still there because the current job market is not great.

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Housecall Pro Response
2d
We're sorry aspects of your experience haven't reflected what we strive for, particularly around compensation and direction consistency. How pay aligns with expectations and how strategic shifts are communicated are concerns we want to understand better. We'd love to hear more; please reach out to your manager, the People Team, or any senior leader you're comfortable speaking with. -Housecall Pro People Team
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