As good as it gets - Vice President Operations Housecall Pro Employee Review

5.0
Nov 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Founders and culture are second to none.

Cons

Really challenging to maintain work/life balance.

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Housecall Pro Response
5y
Great Founders, great culture - that is so much about our values and mission, ultimately. Our Founders have this singular view that we are here to Champion the Pro (our customer) and all decisions move towards that outcome. As a result, people join our business b/c they want to to do work that matters and have a set of values that align with their own. When people do join HCP they work really hard at making an impact and you are right, it takes a certain discipline to maintain your equilibrium. I personally get consumed with the work and the mission and have found that I have to be very intentional about creating that balance, yet when I do, my happiness, my satisfaction at work and in my life is extraordinary. Our Founders, our CEO, and certainly I recognize that our People are everything. Our ability to serve our customer, to serve our mission, is only as strong as the team. I trust that we'll always keep an eye to that priority and if we don't, please let us know. Thank you for the feedback.

Explore other reviews about Housecall Pro

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great leadership, great mission, and great business.

Cons

pay can be on the lighter side.

2.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people below executive level that want to do their best work. Full remote work. Working with customers that actually make a difference in the world.

Cons

Hustle culture without the hustle pay. Way below market salary but executives expect top company output. Fear based. Executives pivot every week, if not multiple times a day and it creates immense thrash. CTO is completely disconnected from day to day work, talks in abstract most of the time, and when they do mention something about actual work, it's completely disconnected from the reality of people doing the work. Top talent has been steadily leaving the company. Process is whatever the executives decide that week. The current product is mediocre at best and most attempts from talented people to make it better either are ignored or when agreed upon, the rug gets pulled out from underneath a couple months later when the executives get cold feet. If you want to work at a company and make a difference, this is not the place to do it. Promotions and pay increases are non-existent unless you work 14+ hour days, amplify whatever the current executive flavor of the week is, and put your head down and just execute on someone else's poorly planned ideas. Everyone is pretty miserable currently and most people are only still there because the current job market is not great.

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Housecall Pro Response
2d
We're sorry aspects of your experience haven't reflected what we strive for, particularly around compensation and direction consistency. How pay aligns with expectations and how strategic shifts are communicated are concerns we want to understand better. We'd love to hear more; please reach out to your manager, the People Team, or any senior leader you're comfortable speaking with. -Housecall Pro People Team
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