Great company culture and diversity! - Anonymous employee Housecall Pro Employee Review

5.0
Mar 5, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Learning alongside a team of smart and kind individuals.

Cons

Job security, 1/3 of the company was laid off in 2019 right before the holidays.

avatar
Housecall Pro Response
5y
Thanks for taking the time to review and to provide feedback on Housecall Pro. The business is thriving today - 2020 was a hard time for the world yet our industry, professional home services, was critical to keeping people comfortable and safe in their homes when they could hardly venture out to any other place. We were in emergency services and customer demand continued to outstrip supply, so our tens of thousands of subscribing companies, our Pros, grew solidly last year. As a result, Housecall Pro was able to grow dramatically in the last 18 months and to invest even more in that continued ramp as the industry and the adoption of software steadily marches forward. We're on pace to nearly double our headcount in six months of time. That would have been hard to imagine in late 2019. Thanks for your feedback; we do appreciate it.

Explore other reviews about Housecall Pro

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great leadership, great mission, and great business.

Cons

pay can be on the lighter side.

2.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people below executive level that want to do their best work. Full remote work. Working with customers that actually make a difference in the world.

Cons

Hustle culture without the hustle pay. Way below market salary but executives expect top company output. Fear based. Executives pivot every week, if not multiple times a day and it creates immense thrash. CTO is completely disconnected from day to day work, talks in abstract most of the time, and when they do mention something about actual work, it's completely disconnected from the reality of people doing the work. Top talent has been steadily leaving the company. Process is whatever the executives decide that week. The current product is mediocre at best and most attempts from talented people to make it better either are ignored or when agreed upon, the rug gets pulled out from underneath a couple months later when the executives get cold feet. If you want to work at a company and make a difference, this is not the place to do it. Promotions and pay increases are non-existent unless you work 14+ hour days, amplify whatever the current executive flavor of the week is, and put your head down and just execute on someone else's poorly planned ideas. Everyone is pretty miserable currently and most people are only still there because the current job market is not great.

avatar
Housecall Pro Response
3d
We're sorry aspects of your experience haven't reflected what we strive for, particularly around compensation and direction consistency. How pay aligns with expectations and how strategic shifts are communicated are concerns we want to understand better. We'd love to hear more; please reach out to your manager, the People Team, or any senior leader you're comfortable speaking with. -Housecall Pro People Team
See reviews by: Helpful|Rating|Date|All