Will it bounce back? - Account Executive Housecall Pro Employee Review

2.0
Dec 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Fun remote community of free thinkers and energetic people.

Cons

The company is having a domino effect and it seems to just get worse. Upper Management does not take feedback into consideration. Management just keeps adding on more work making it harder to meet the quota and is extremely disorganized.

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Housecall Pro Response
3y
Thanks for the feedback. I hear you on your points though I can't wholly reconcile the comments unless I know the specifics. What I can say is that we have a remarkable system through our 1:1s and our management model to surface feedback and to provide the same back to each and every frontline employee on a weekly basis. To that end I am sure your comments are making it back up to your team leads and even to me, so it may be a question of perspective and how we think about compensational models (what I think you are getting at?). Let me know how I can help. Thank you again.

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5.0
Jul 17, 2026
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Pros

Amazing culture, great leadership, great mission, and great business.

Cons

pay can be on the lighter side.

2.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people below executive level that want to do their best work. Full remote work. Working with customers that actually make a difference in the world.

Cons

Hustle culture without the hustle pay. Way below market salary but executives expect top company output. Fear based. Executives pivot every week, if not multiple times a day and it creates immense thrash. CTO is completely disconnected from day to day work, talks in abstract most of the time, and when they do mention something about actual work, it's completely disconnected from the reality of people doing the work. Top talent has been steadily leaving the company. Process is whatever the executives decide that week. The current product is mediocre at best and most attempts from talented people to make it better either are ignored or when agreed upon, the rug gets pulled out from underneath a couple months later when the executives get cold feet. If you want to work at a company and make a difference, this is not the place to do it. Promotions and pay increases are non-existent unless you work 14+ hour days, amplify whatever the current executive flavor of the week is, and put your head down and just execute on someone else's poorly planned ideas. Everyone is pretty miserable currently and most people are only still there because the current job market is not great.

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