Micromanaging, false promises, and no recognition - Anonymous employee Housecall Pro Employee Review

2.0
Feb 19, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work and good colleagues next to you in your individual team

Cons

If you're interested in being micromanaged, then this place is for you. If you love when middle managers blame project failures on their direct reports, then look no further. No kidding, if you work 150% of your abilities, expect about the same recognition as when you work 70% of your abilities. The well-liked managers fail upward and the top of the organization is barely aware of whats happening on the ground floor. Prepare to be micromanaged until you're overwhelmed and when the project goes off-track, one way or another, it'll be your fault. They used to preach diversity and inclusion until it was called out that all of management is white and now they don't parade around their diversity anymore.

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Housecall Pro Response
2y
The engine of any business is middle management and the teams that they serve. If we aren't doing our part, reach out to me and let me know and I will see what we can do to support you more effectively. A great manager should be able to recognize the specific skills where you need very prescriptive management (a very positive form of micro-management) and those skills where you have high competency and should be autonomous. Andy Grove has a great way of explaining this in his famous treatise on management called, aptly, "High Output Management". It's up to us to do our part and if we're not, that's on us. Reach out and I'll see what I can do to help.

Explore other reviews about Housecall Pro

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great leadership, great mission, and great business.

Cons

pay can be on the lighter side.

2.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people below executive level that want to do their best work. Full remote work. Working with customers that actually make a difference in the world.

Cons

Hustle culture without the hustle pay. Way below market salary but executives expect top company output. Fear based. Executives pivot every week, if not multiple times a day and it creates immense thrash. CTO is completely disconnected from day to day work, talks in abstract most of the time, and when they do mention something about actual work, it's completely disconnected from the reality of people doing the work. Top talent has been steadily leaving the company. Process is whatever the executives decide that week. The current product is mediocre at best and most attempts from talented people to make it better either are ignored or when agreed upon, the rug gets pulled out from underneath a couple months later when the executives get cold feet. If you want to work at a company and make a difference, this is not the place to do it. Promotions and pay increases are non-existent unless you work 14+ hour days, amplify whatever the current executive flavor of the week is, and put your head down and just execute on someone else's poorly planned ideas. Everyone is pretty miserable currently and most people are only still there because the current job market is not great.

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