Still struggles to grow out of startup mentality - Senior Software Engineer Housecall Pro Employee Review

3.0
Jul 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Smart engineering staff that understands good architecture and how to collaborate on creative solutions, even if top-down management demands make things difficult.

Cons

Toxic culture that comes from micro-management at the top. Will tell you directly that they don't give regular standard-of-living raises. Every engineer or product person on my first team either quit or was fired within 8 months.

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Housecall Pro Response
1y
Thank you for your feedback. We're pleased to hear you value our engineering staff and their technical capabilities. We are sorry to hear that you encountered challenges with leadership. Team dynamics and company culture is extremely important to us, and we aim to improve. Our engineering team is constantly seeking to improve the quality and quantity of delivered features that benefit our Pros. We appreciate your contributions during your tenure with us, and value your feedback. -Housecall Pro People Team

Explore other reviews about Housecall Pro

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great leadership, great mission, and great business.

Cons

pay can be on the lighter side.

2.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people below executive level that want to do their best work. Full remote work. Working with customers that actually make a difference in the world.

Cons

Hustle culture without the hustle pay. Way below market salary but executives expect top company output. Fear based. Executives pivot every week, if not multiple times a day and it creates immense thrash. CTO is completely disconnected from day to day work, talks in abstract most of the time, and when they do mention something about actual work, it's completely disconnected from the reality of people doing the work. Top talent has been steadily leaving the company. Process is whatever the executives decide that week. The current product is mediocre at best and most attempts from talented people to make it better either are ignored or when agreed upon, the rug gets pulled out from underneath a couple months later when the executives get cold feet. If you want to work at a company and make a difference, this is not the place to do it. Promotions and pay increases are non-existent unless you work 14+ hour days, amplify whatever the current executive flavor of the week is, and put your head down and just execute on someone else's poorly planned ideas. Everyone is pretty miserable currently and most people are only still there because the current job market is not great.

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Housecall Pro Response
5d
We're sorry aspects of your experience haven't reflected what we strive for, particularly around compensation and direction consistency. How pay aligns with expectations and how strategic shifts are communicated are concerns we want to understand better. We'd love to hear more; please reach out to your manager, the People Team, or any senior leader you're comfortable speaking with. -Housecall Pro People Team
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