Good Luck - Enrollment Specialist Housecall Pro Employee Review

1.0
Sep 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home? Good training when starting off.

Cons

1. They fired SDRs to move the division to Mexico to save money 2. They just dont care about you as a person. For example. My city went through a hurricane. Not one single person in the company reached out to check on me or other co workers from the city. Let me go the week after the hurricane. I barely got power back on. 3. I was once told that they dont care how we get the deal, just close it. If the customer didnt have money, ask if they have a cousin, brother, aunt, etc who card they could use to sign up. 4. This is a sales job where they dont care who you sell to. It is suppose to be home service companies but I talked to all types of people from amazon workers to people who work at banks. It didnt matter to them, if you didnt close them, it counts against you and your stats. 5. Script is trash. Pay isnt great. Overall, I would stay FAR away. 6. NO WORK LIFE BALANACE TO SPEAK OF.

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Housecall Pro Response
1y
Thank you for your feedback. We're glad you found the training and work-from-home opportunities helpful. It concerns us to hear about the difficult experiences you faced. We take this matter seriously, and will continue working to create a more supportive environment for our employees. -Housecall Pro People Team

Explore other reviews about Housecall Pro

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great leadership, great mission, and great business.

Cons

pay can be on the lighter side.

2.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people below executive level that want to do their best work. Full remote work. Working with customers that actually make a difference in the world.

Cons

Hustle culture without the hustle pay. Way below market salary but executives expect top company output. Fear based. Executives pivot every week, if not multiple times a day and it creates immense thrash. CTO is completely disconnected from day to day work, talks in abstract most of the time, and when they do mention something about actual work, it's completely disconnected from the reality of people doing the work. Top talent has been steadily leaving the company. Process is whatever the executives decide that week. The current product is mediocre at best and most attempts from talented people to make it better either are ignored or when agreed upon, the rug gets pulled out from underneath a couple months later when the executives get cold feet. If you want to work at a company and make a difference, this is not the place to do it. Promotions and pay increases are non-existent unless you work 14+ hour days, amplify whatever the current executive flavor of the week is, and put your head down and just execute on someone else's poorly planned ideas. Everyone is pretty miserable currently and most people are only still there because the current job market is not great.

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