Casually Toxic, If You're Into That - Product Manager Housecall Pro Employee Review

1.0
Oct 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home Easy interview process Decent humans in pockets of the company They pay money in exchange for work

Cons

Pretty much everything else outside of the above. There's a lot of common themes in these reviews, a bunch of people telling a similar story about their experiences independent of one another has to have a ring of truth to it, yeah? Mico management Fear based management No "human first" anything A company chasing the almighty dollar at the cost of anything and anyone Bad people managers falling upward C Suite churn at alarming numbers Questionable selling ethics Low comp all around It really feels like the walls are caving in around the VC money taken and the company is using a shotgun approach to get anything to stick. Not interested in feedback, not interested in diversity, "our way or no way" and "we've always done it this way" are the fairest summaries of my time at HCP. Jobber, BuildOps, and Servicetitan will all hire you in this field and treat you like a human.

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Housecall Pro Response
1y
Thank you for taking the time to share your experience. I’m sorry to hear that your time with the company didn’t reflect the mission-based, growth-oriented, and sustainably growing company we are building at HCP. We care deeply about our customers and live out our mission to Champion the Pro to Success by delivering product experiences that brings Pros revenue and gives them time back in their days. We are committed to helping every team member grow their skills, build their careers, and we hope everyone sees their time at HCP as a high-growth chapter in their journey. Finally, we know that our company’s growth depends on our ability to serve our Pros and provide a forum for our team to do their best work. Thank you again for your input, we’re sorry it didn’t work out for you here at HCP, and we appreciate any feedback we get that helps us improve. - John Martin, Chief Product Officer

Explore other reviews about Housecall Pro

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great leadership, great mission, and great business.

Cons

pay can be on the lighter side.

2.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people below executive level that want to do their best work. Full remote work. Working with customers that actually make a difference in the world.

Cons

Hustle culture without the hustle pay. Way below market salary but executives expect top company output. Fear based. Executives pivot every week, if not multiple times a day and it creates immense thrash. CTO is completely disconnected from day to day work, talks in abstract most of the time, and when they do mention something about actual work, it's completely disconnected from the reality of people doing the work. Top talent has been steadily leaving the company. Process is whatever the executives decide that week. The current product is mediocre at best and most attempts from talented people to make it better either are ignored or when agreed upon, the rug gets pulled out from underneath a couple months later when the executives get cold feet. If you want to work at a company and make a difference, this is not the place to do it. Promotions and pay increases are non-existent unless you work 14+ hour days, amplify whatever the current executive flavor of the week is, and put your head down and just execute on someone else's poorly planned ideas. Everyone is pretty miserable currently and most people are only still there because the current job market is not great.

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