Pros
Lots of collaboration and some nice people you get to work with. “Flexible” PTO for the most part. That’s about it. Somewhat solid product unless the price has increased.
Cons
Unorganized, constantly shifting “goals” and “metrics”. Monthly quotas that can take half a month to get confirmed. If you’re looking to grow your sales acumen/commission, this is not the place. It’s a great starting point for those new in the tech/SaaS space, but will quickly make it hard to move anywhere. They will assign you jobs/tasks that are not in your job description and you will be held accountable for those. Cross-Team movement is not common like they’d like you to believe. It’s no longer a “fun start up” feel. It now operates like a typical corporate company but without the corporate resources. You will see coworkers promoted that have displayed no ability to lead, while the best employees get passed over and stretched thin. Sales teams are treated like glorified data entry reps and you’re ability to sell will be directly impacted by arbitrary housekeeping tasks. You will be managed by people who have never sold the product, or in some cases have no experience with sales in general. Issues you bring up will be ignored 50% of the time, to inevitably be addressed months later. You are also constantly having to fix mistakes from other teams and will sometimes feel like you’re the only one to call a spade a spade.