Bad HR department. - Anonymous employee Houston Methodist Employee Review

2.0
Dec 13, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

HMH does some truly AMAZING work, which will truly make you proud to work there. PTO is accrued from the first day that you are there. The cafeterias are awesome, though a bit over-priced. Amazing benefits, including cell phone discounts and pet insurance (pet insurance can be taken out of your paycheck). Several bonuses per year for an array of things, including basic hand-hygiene. When I was there, there was a program in place for extra bonuses and incentives for those employees that logged the most "steps" on their FitBit per quarter.

Cons

Perhaps my experience was specific to my research department, but it was (in the end) handled by HR. The regular procedures for employee discipline were not followed in my department, my requests and complaints were repeatedly ignored, and I was never granted an exit interview. Even after I raised serious concerns about the operations in my department, I was encouraged to quit my position, and was black-mailed by my manager. I expressed this to HR, and while I was told someone would look into it, I was ignored. Again, this may have been specific to my department.

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Houston Methodist Response
9y
Thank you for your response. We take each area of concern seriously as it impacts our workforce and our patients. Human Resources has responsibility to ensure that issues are reviewed and addressed as thoroughly as possible. In addition, our focus is to address concerns in full confidentiality with the employee’s concerns at the forefront. Please contact your HR department if you have not heard from outside agency regarding an exit interview and provide your name and employee ID. You will have the option to keep your comments anonymous or to request that someone follow up with you directly.

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Great organization to grow professionally in healthcare operations. Strong focus on patient care, quality, innovation, and leadership development. I’ve gained valuable experience in physician support, operations, workflow improvement, and cross-functional collaboration while working with talented teams and leaders.

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Fast-paced environment with high expectations and increasing responsibilities. At times, leadership roles can feel under-titled compared to the level of operational work being performed. Work-life balance can also be challenging during staffing shortages, major initiatives, or clinic transitions.

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Houston Methodist Response
2w
Thank you for your 4-star review and for your continued dedication over the past several years. We’re proud to hear you’ve experienced meaningful professional growth and collaboration while supporting patient care, quality and innovation. We also appreciate your thoughtful feedback on pace, role scope and work-life balance. As an organization committed to Leading Medicine, we continuously invest in our leaders with development opportunities, clearer career pathways and ongoing evaluations of titles, responsibilities and compensation to better align with impact. Your perspective is important as we work to support our teams with the resources and recognition they deserve. Please keep the lines of communication open with your leadership for transparency.
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