Unprofessional HR - Anonymous employee Houston Methodist Employee Review

2.0
Mar 6, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great organization, hard work is being rewarded, amazing teammates, good work life balance.

Cons

This review is about HR function of our otherwise great organization. HR may be doing a satisfactory job with the technical side (FMLA, STD). However, the disaster comes when HR generalists try to do everything: from the job codes cleaning to trying to be a middle man in conflict resolution. The latter is a farce and “dog and pony” show. Even if middle management is 100% wrong, and it’s obvious as day and night to many, HM generalists will side with the management and will not stop management’s obnoxious, insulting behavior. They will not follow up, they will not provide strategies for the parties as promised. They need education and training on conflict resolution. But most of all, they need to have integrity and accountability that they lack. People who work for HM for 30+ years are wise to note that the role of HM HR is only to protect HR. Is it time to restructure the processes that are not working?

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Cons

the work-life balance for Advanced Practice Providers (APPs) needs significant improvement. The criteria for earning administrative time place unrealistic expectations on APPs, making it difficult to achieve a sustainable workload. It is especially discouraging to work alongside physicians who have more attainable criteria for protected administrative time, creating a sense of inequity that negatively impacts morale. Additionally, there is little flexibility in scheduling. Offering 0.8 or 0.6 FTE positions would help retain experienced APPs who want to continue providing high-quality patient care while maintaining a healthy work-life balance. Without these options, many APPs are left choosing between full-time burnout and leaving the organization altogether. the work-life balance for Advanced Practice Providers (APPs) needs significant improvement. The criteria for earning administrative time place unrealistic expectations on APPs, making it difficult to achieve a sustainable workload. It is especially discouraging to work alongside physicians who have more attainable criteria for protected administrative time, creating a sense of inequity that negatively impacts morale. Additionally, there is little flexibility in scheduling. Offering 0.8 or 0.6 FTE positions would help retain experienced APPs who want to continue providing high-quality patient care while maintaining a healthy work-life balance. Without these options, many APPs are left choosing between full-time burnout and leaving the organization altogether.

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Houston Methodist Response
1w
We appreciate your feedback and the care you provide as an Advanced Practice Provider. We hear your concerns about administrative time expectations, scheduling flexibility and the impact on work-life balance, and we take feedback like this seriously. APPs are an essential part of our care teams, and creating an equitable, sustainable environment is important to us. We encourage you to connect with your leader or HR to discuss your experience directly, which can help inform meaningful change.
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