Disappointing experience - Manager Houston Metro Employee Review

1.0
Jan 31, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent salary Will pay for relocation

Cons

Executive leadership ensure changes are a daily occurrence. The fluidity make it impossible to stay ahead of the curve. Constant reorganization of departments and ever shifting staff keep things in a state of chaos. Leadership is foolishly allowing problem employees to flourish which only contaminates the rest.. Operations is a laughable mess of daily memos. Poorly structured policy system. Operators and dispatchers with terrible attitudes and worse customer service skills talk on an open mic radio which allows the public to hear how low the standards of conduct truly are. Those who come from other organizations are often appalled by the culture within short order and quickly move on to something else.

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5.0
Oct 15, 2025
Recommend
CEO approval
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Pros

Fun to drive around the city!

Cons

It's difficult to deal with the scum of Houston.

1.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Working in a large government facility. Pay was pretty good.

Cons

Catty behavior from main superiors. They act like high school mean girls. Between their attitudes and ignorance, it was impossible to learn anything from them. HR treated college interns like elementary school children. It felt more like a field trip chaperoned by micromanaging kindergarten teachers than an internship for adults. They also can't seem to communicate without a big Barney smile plastered on their faces, no matter what the topic is. "Metro is so great," reminders every step of the way.

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