Seek Employment Elsewhere - Account Executive Houzz Employee Review

1.0
Sep 29, 2025
Recommend
CEO approval
Business Outlook

Pros

- Product is great and could be easy to sell, if they had us set up for success. - Coworkers are friendly, helpful and easy to work with, although miserable.

Cons

- Below-market pay is very low, especially considering the scope of work - Upper management changes on a regular basis - Lower management is under pressure, which they trickle to down to their employees - Garbage tech stack that is pieced together seemingly with duct tape and prayers: This is constantly addressed and met with gaslighting that the tech is fine, but the staff is failing. We have been through 3 different dialing platforms in 6 months. - "We only promote from within" but what they don't say is they hire people from outside the company for promoted roles. - Promotion track is set in stone and they will not budge no matter what, UNLESS YOU ARE AN OUTSIDE HIRE, then it's a free-for-all for management and accelerated sales roles (hiring AE-4 and AE-5 from outside with zero company experience that they claim is necessary for the role). - They have two management techniques when you try to discuss issues that are actively preventing you from making sales: "I would challenge your mentality about that, and think about it another way" OR "Take it or leave it, there is a long line of people willing to do this job."

Explore other reviews about Houzz

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and culture within

Cons

Need to up spend on leads

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are super cool and great to work with. Role is remote.

Cons

Fake, cheesy culture and micromanagement with monotonous internal meetings. AE company meetings feel like a time waste with redundant material coverage and group activity work. Managers will message you if you go 10-15 minutes without making a call. It feels like you're working in a demoralizing call center. Tech stack and CRM are disconnected, outdated, and constantly glitch, preventing productivity and conversation tracking. Reporting is also archaic and not customizable. You're working ~9 hour days with below average pay, and will be encouraged to work Saturdays and be a "weekend warrior!” You are expected to make 600+ cold calls weekly and average 2 hours of talk time daily. If you have PTO planned, managers will ask that you raise your call and talk time volume to compensate for your time off. The calls you're making are from a list of old leads that are either no longer in business, have a terrible past experience with Houzz (please do your research on Houzz - they have ripped off many businesses and provide subpar customer service), rarely show up for your meetings, or have zero budget and "owe money to the IRS." Outreach doesn't feel strategic. From those leads, you're expected to hold ~3 demos daily. This is not a sustainable place for a career, and frankly a waste of your time.

4
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