#Worstjobever! - Account Executive Houzz Employee Review

1.0
May 6, 2016
Recommend
CEO approval
Business Outlook

Pros

-The people you work with (minus upper management) are really wonderful. I feel confident in saying I made lifelong friends here.

Cons

I really don't know where to start. First off, can we just all agree that the positive reviews on here sound completely unauthentic? Isn't it a little convenient that after one negative review, 10 overly positive reviews pop up?? Hmm. Maybe management should stop focusing on their Glassdoor reviews and the perception they have on social media and focus on real life. Talk to any employee at Houzz after hours and the majority of them absolutely hate it there. But on social media, they are still reppin' the #bestjobever hashtag. Don't let it fool you. - Lead distribution is unfair. There is some shady business going on at this company. - Am I an adult or a toddler? Is this a respected company or a daycare? I wouldn't know since we were treated and watched like we were a bunch of children. I was once yelled at by upper management to "GO TO MY DESK AND EAT!" When I finally took a break after being chained to my cubicle 5am-1pm and sat down in the lunchroom to eat my sandwich. I couldn't even take 5 minutes away from my desk without someone in management telling me to go "SELL SELL SELL!!" Mind you I was one of the top performers at the time so I was doing just fine. - Bottom line is that the job itself is soul sucking. You are locked in your cubicle for hours cold calling businesses that don't want to hear from you.

Explore other reviews about Houzz

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and culture within

Cons

Need to up spend on leads

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are super cool and great to work with. Role is remote.

Cons

Fake, cheesy culture and micromanagement with monotonous internal meetings. AE company meetings feel like a time waste with redundant material coverage and group activity work. Managers will message you if you go 10-15 minutes without making a call. It feels like you're working in a demoralizing call center. Tech stack and CRM are disconnected, outdated, and constantly glitch, preventing productivity and conversation tracking. Reporting is also archaic and not customizable. You're working ~9 hour days with below average pay, and will be encouraged to work Saturdays and be a "weekend warrior!” You are expected to make 600+ cold calls weekly and average 2 hours of talk time daily. If you have PTO planned, managers will ask that you raise your call and talk time volume to compensate for your time off. The calls you're making are from a list of old leads that are either no longer in business, have a terrible past experience with Houzz (please do your research on Houzz - they have ripped off many businesses and provide subpar customer service), rarely show up for your meetings, or have zero budget and "owe money to the IRS." Outreach doesn't feel strategic. From those leads, you're expected to hold ~3 demos daily. This is not a sustainable place for a career, and frankly a waste of your time.

4
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