Is Houzz a good company to work for?

Houzz has an overall rating of 3.3 out of 5, based on over 1,678 reviews left anonymously by employees. This rating has decreased by 10% over the last 12 months. 46% of employees would recommend working at Houzz to a friend and 34% have a positive outlook for the business. The best reviews about Houzz have been left by employees working as Sales Manager , Client Onboarding Specialist and Account Coordinator .

Does Houzz pay their employees well?

According to anonymously submitted Glassdoor reviews, Houzz employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Houzz. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Houzz?

46% of Houzz employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Houzz 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Houzz?

Account Executive (260) , Sales Development Representative (SDR) (89) , Account Manager (72) , Software Engineer (59) , Sales Development Representative (53) , Senior Account Executive (34) , Client Success Manager (31) , Sales Representative (30) , Account Coordinator (28) , Sales Manager (22) , Client Onboarding Specialist (17) , Customer Service Representative (16) , Sales (15) , Customer Support Specialist (14) , SDR (13)

What are the pros of working at Houzz according to real employee reviews?

"The best part about this job is that you work with some truly great people." ((in 183 reviews)); "Houzz has a great culture and values that many at the company truly believe in" ((in 143 reviews)); "Great benefits and always new oppurtunities for promotions." ((in 93 reviews)); "Great team and sense of community" ((in 75 reviews)); "Beautiful office in downtown San Diego with a look over the ballpark" ((in 63 reviews))

What are the cons of working at Houzz according to real employee reviews?

"Poor management and difficult to reach promotions" ((in 97 reviews)); "low pay compares to other companies in the same city" ((in 75 reviews)); "Current CEO took over a few years back and has driven off almost everyone in upper management in that short time." ((in 42 reviews)); "I would understand a low salary if we were in truly performance based commission roles." ((in 36 reviews)); "Lack of leadership and vision" ((in 32 reviews))

What are employees saying about Houzz layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Houzz layoffs and their outlook for job security at Houzz in 2026.

What are the top reviewed Houzz locations?

Irvine , Palo Alto , Nashville , San Diego , Tempe , Phoenix , Los Angeles , Orange , San Francisco , Santa Monica , Arizona City , Atlanta , Saint Louis , New York , Houston , Scottsdale , Anchorage , Irvine , Marble Falls , Minneapolis , Fort Wayne , California City , Aliso Viejo , Dana Point , La Habra , Long Beach , Newport Beach , Corona , Santa Clara , Saratoga

Houzz reviews

Great colleagues, that's it - Account Manager Houzz Employee Review

2.0

Dec 12, 2017

Account manager

Recommend

CEO approval

Business Outlook

Pros

Colleagues are the best part of Houzz Free breakfast on Mondays, lunch on Fridays Great Work /Life Balance Clean office and Apple computers

Cons

We are underpaid. The base pay is extremely low, and there isn't much opportunity for sales. Many clients are extremely dissatisfied with the Houzz program. They tell you that there is flexibility and growth opportunities, but when internal positions open, you usually have a ton of competition. My experiences with management have been terrible. Many managers are unprofessional, and are not supportive. Houzz seems to promote the best sales people to management roles, and the best salespeople aren't always the best managers. Many people feel undervalued, because there are constant restructures within departments and compensation plans. I have seen all of these trends throughout several different departments with this company. The company is growing and changing, and I understand that employees sometimes have to make sacrifices for that, but this place is full of empty promises, and employees are not very valued.

Houzz Response

8y

Creating a positive work environment and ensuring people feel they have the right balance and support from colleagues is very important to us. I appreciate that you took the time to post this feedback as it helps us to identify areas where we can continue to improve. As you may know, we have recently implemented new coaching and training for our managers and created a new process for internal hiring. If you are open to it, I would like to hear more about your experience. Please feel free to email me at any time to talk. Kristen Heimstra, Director of Sales (kristen.heimstra@houzz.com)

Explore other reviews about Houzz

5.0

Jun 26, 2026

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great people and culture within

Cons

Need to up spend on leads

1.0

Jul 1, 2026

Account executive

Recommend

CEO approval

Business Outlook

Pros

Coworkers are super cool and great to work with. Role is remote.

Cons

Fake, cheesy culture and micromanagement with monotonous internal meetings. AE company meetings feel like a time waste with redundant material coverage and group activity work. Managers will message you if you go 10-15 minutes without making a call. It feels like you're working in a demoralizing call center. Tech stack and CRM are disconnected, outdated, and constantly glitch, preventing productivity and conversation tracking. Reporting is also archaic and not customizable. You're working ~9 hour days with below average pay, and will be encouraged to work Saturdays and be a "weekend warrior!” You are expected to make 600+ cold calls weekly and average 2 hours of talk time daily. If you have PTO planned, managers will ask that you raise your call and talk time volume to compensate for your time off. The calls you're making are from a list of old leads that are either no longer in business, have a terrible past experience with Houzz (please do your research on Houzz - they have ripped off many businesses and provide subpar customer service), rarely show up for your meetings, or have zero budget and "owe money to the IRS." Outreach doesn't feel strategic. From those leads, you're expected to hold ~3 demos daily. This is not a sustainable place for a career, and frankly a waste of your time.

5

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Jobs at Houzz

Product Support Specialist I

Houzz

Great colleagues, that's it - Account Manager Houzz Employee Review

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