Pros
- Free Food ** - Clean Office - The people you work with are great - Free benefits
Cons
I remember when we had this meeting about a year ago where Adi (our CEO) expressed to us how much she cares about her people. How she wanted Houzz's culture to be just like Zappos and how if you take care of your people and invest in your people you'll never fail... What happened? The exact opposite. As of right now the ONLY thing this company cares about is going public. If you don't fit into those plans.. you're out. You have 0 job security. They have been laying off entire channels of people at a days end but have the audacity to say "were hiring like crazy!" The problem with going public.. is you need a good self sustaining product to do so. and guess what.. The Pro+ product is near awful. It was great when it stared and then they got greedy and let anyone with a flip phone and a free profile sign up. Then they lied to them and sold them on false pretenses, unrealistic expectations, "lead generation, etc. Things the program simply could not deliver. But hey, we got their credit card and their locked in for a year.. or more. Good luck CSM! because if you don't keep them happy it's coming out of your paycheck! Lose a 200$ account due to a credit card decline? Oh ok well looks like were taking $400 out of your bonus for the month to over compensate for our company loss. You are essentially paying for their poor product and mistakes. As if having to put a smile on your face and lie and defend the product everyday on the phone isn't bad enough. Houzz "Industry Solutions" is simply not sales or marketing. All those position you see available are glorified customer service with fancy titles. It is in fact a call center environment with no real incentives to "sell" like it used to once be. There are better options elsewhere. The management: (Here is where the fairytale part comes in) Imagine you're a brisk 22 year old who just came out of college and you decided to apply at Houzz for an entry level sales position. Well guess what! 1-2 years later you get to slap yourself with a sales manager or director title. In all seriousness, what happened was they got into houzz at the most perfect timing. Where the sales were easy and coming in the boat loads and to the higher ups that seemed to mean that if you can make a sale (when it was so easy) and be a top performer then you now have the skills to manager 10-20+ people with no prior management experience. Good for them! that's incredible and pretty much never heard of outside in the "real" world and now they're suffering greatly from it. Not having the skills to develop people and manage them effectively has left this place in shambles. There are only a handful of managers that work here that genuinely deserve this title and the rest just legitimately struck the lottery and sit on their computers all day online shopping and gossiping about other people. sign. me. up. There is no career growth in this company because they change your compensation plan and goals every 6 months and instead of making more money each year.. they keep reaching into your pockets. Giving you less money and more work! Sees to be the Houzz way, but at least you get catered lunches and a donut wall to over compensate for not being able to pay your bills.