Marketing - Anonymous employee Houzz Employee Review

4.0
May 15, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team and office environment. Healthy food for staff and flexibility (I think this depends on your manager). Lots of people in the office have been here for a while so shows that the company is one to stay at.

Cons

Longer hours than most London companies (9-6). A lot of senior team/strategy is based in the USA so not sure about long-term career development.

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Houzz Response
7y
Thank you for writing a review! I agree with you that our office and team really can’t be beat. I feel we are very lucky here, and I’m glad you feel that way too. For career development, we have a new annual review process underway to make sure we are providing clear feedback and guidance on growing your career with us. If you are comfortable, please stop by my desk to chat about how we can further improve on this front. Marcus Hartwall, Managing Director UK, Houzz (marcus@houzz.com)

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Cons

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Pros

Coworkers are super cool and great to work with. Role is remote.

Cons

Fake, cheesy culture and micromanagement with monotonous internal meetings. AE company meetings feel like a time waste with redundant material coverage and group activity work. Managers will message you if you go 10-15 minutes without making a call. It feels like you're working in a demoralizing call center. Tech stack and CRM are disconnected, outdated, and constantly glitch, preventing productivity and conversation tracking. Reporting is also archaic and not customizable. You're working ~9 hour days with below average pay, and will be encouraged to work Saturdays and be a "weekend warrior!” You are expected to make 600+ cold calls weekly and average 2 hours of talk time daily. If you have PTO planned, managers will ask that you raise your call and talk time volume to compensate for your time off. The calls you're making are from a list of old leads that are either no longer in business, have a terrible past experience with Houzz (please do your research on Houzz - they have ripped off many businesses and provide subpar customer service), rarely show up for your meetings, or have zero budget and "owe money to the IRS." Outreach doesn't feel strategic. From those leads, you're expected to hold ~3 demos daily. This is not a sustainable place for a career, and frankly a waste of your time.

4
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