Opportunity to be a part of something great - Editorial Staff Houzz Employee Review

5.0
Dec 26, 2013
Recommend
CEO approval
Business Outlook

Pros

If you're going to spend your days working away from your family anyway, it should be in an environment that's fun, relaxing and friendly. And the only way to achieve such an environment is through the people who inhabit it. I think Houzz has mastered this formula. While the hiring can be slow here, it's worth it because anyone who joins the team feels like a familiar face. That creates a unique energy that, coupled with the excitement that surrounds this fast-growing company, makes it an exciting place to show up to every morning. In addition, the fact that everyone is a part of developing something original and beneficial to real people fosters enthusiasm in the office. We're all working on something that millions of people are using every day to create their dream home. For that, I've never seen anything but smiles here. We all sit in one big open space. There's dinner every night and lunch every Friday from some of Palo Alto's best restaurants. We celebrate every employee's birthday with a treat of their choice. There's a fully stocked kitchen with every kind of organic fruit and snack (both healthy and junky) that you can imagine. The office is located in downtown Palo Alto on the bustling University Avenue just a few short blocks from the CalTrain station. All this makes it a wonderful place to be. It's truly the best company I've worked for, in terms of everything from the environment, attitude and the actual work that I'm producing.

Cons

Palo Alto is incredibly expensive to live in, so it's difficult to get a place really close to the office. But it's walking distance to the train station, so commuting is pretty easy.

Explore other reviews about Houzz

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and culture within

Cons

Need to up spend on leads

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are super cool and great to work with. Role is remote.

Cons

Fake, cheesy culture and micromanagement with monotonous internal meetings. AE company meetings feel like a time waste with redundant material coverage and group activity work. Managers will message you if you go 10-15 minutes without making a call. It feels like you're working in a demoralizing call center. Tech stack and CRM are disconnected, outdated, and constantly glitch, preventing productivity and conversation tracking. Reporting is also archaic and not customizable. You're working ~9 hour days with below average pay, and will be encouraged to work Saturdays and be a "weekend warrior!” You are expected to make 600+ cold calls weekly and average 2 hours of talk time daily. If you have PTO planned, managers will ask that you raise your call and talk time volume to compensate for your time off. The calls you're making are from a list of old leads that are either no longer in business, have a terrible past experience with Houzz (please do your research on Houzz - they have ripped off many businesses and provide subpar customer service), rarely show up for your meetings, or have zero budget and "owe money to the IRS." Outreach doesn't feel strategic. From those leads, you're expected to hold ~3 demos daily. This is not a sustainable place for a career, and frankly a waste of your time.

4
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