Don't Be Fooled. The Lead Distribution Here Are Preferential! - Anonymous employee Houzz Employee Review

1.0
Jan 30, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Centrally Located in OC Close to the 405 Freeway Free Food / Parking Good Benefits

Cons

At first, it seems that hard work and dedication will determine your success in this sales organization. In time, you will come to realize that regardless of how many calls you make, how much time you spend on the phones and how many hours you put it, the main factor comes down to the quality of your leads. When you come out of training and first hit the sales floor, you are given "hot" leads to build up your confidence to make you feel like a sales dynamo. This happens over and over again with every new hire. Later, it will become obvious enough that the lead distribution here is clearly manipulated with a select handful given preferential accounts to work on, Please do not be fooled by all the rave reviews here and take what you read with a grain of salt while keeping in mind the saying "it's too good to be true."

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Pros

Great people and culture within

Cons

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1.0
Jul 1, 2026
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Pros

Coworkers are super cool and great to work with. Role is remote.

Cons

Fake, cheesy culture and micromanagement with monotonous internal meetings. AE company meetings feel like a time waste with redundant material coverage and group activity work. Managers will message you if you go 10-15 minutes without making a call. It feels like you're working in a demoralizing call center. Tech stack and CRM are disconnected, outdated, and constantly glitch, preventing productivity and conversation tracking. Reporting is also archaic and not customizable. You're working ~9 hour days with below average pay, and will be encouraged to work Saturdays and be a "weekend warrior!” You are expected to make 600+ cold calls weekly and average 2 hours of talk time daily. If you have PTO planned, managers will ask that you raise your call and talk time volume to compensate for your time off. The calls you're making are from a list of old leads that are either no longer in business, have a terrible past experience with Houzz (please do your research on Houzz - they have ripped off many businesses and provide subpar customer service), rarely show up for your meetings, or have zero budget and "owe money to the IRS." Outreach doesn't feel strategic. From those leads, you're expected to hold ~3 demos daily. This is not a sustainable place for a career, and frankly a waste of your time.

4
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