Brilliant Business - Poor Culture - AMPD Houzz Employee Review

2.0
Dec 4, 2015
Recommend
CEO approval
Business Outlook

Pros

- Houzz Employees – Nothing but great things to say! You’re surrounded by talented, respectful, smart, and fun people. - The Product – It works! It’s very rewarding selling a product to a business and seeing that business grow. - Kitchen – It’s in every review..it’s free and fully stocked. But, all the free food in the world won’t make up for the Con’s of working for this company. - Benefits - Excellent! Better than any previous employer.

Cons

- Culture – Yes, we still celebrate birthdays and baby's monthly. We still have a Holiday party and company picnic. But sadly, the culture and environment have changed for the worse. - PTO – 15 days, which is decent. The downsides - #1 Taking more than 1-2 days off in a week will actually hurt you because of the way accounts are distributed. #2 - Expect to use PTO if you leave an hour early to pick up children from school, have a doctor appointment, etc. #3 Of course you get Holiday's off, but they also encourage you to work through them. - Compensation – Making good money isn’t sustainable. You won’t make enough to live comfortably in Orange County…. unless you have roommates or live with parents. If you’re 20-something, this is a great 1st or 2nd job. If you have sales experience and are looking for career growth/high earning potential, I wouldn’t recommend this. - Incentives - In the past, there were a few per year. Now they happen multiple times per week. You'd think it was motivating, but I'd rather have a better compensation plan, or higher base. - Upper Management - Poor communication from upper management (which is really only 1 person in the Irvine office) and lacks leadership qualities. There has been a tremendous amount of growth (which was expected) and it seems like management makes quick/rash decisions, which negatively impacts the culture. When I started with Houzz, I thought it would be a long-term career. I’m now seriously considering leaving.

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5.0
Jun 26, 2026
Recommend
CEO approval
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Pros

Great people and culture within

Cons

Need to up spend on leads

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are super cool and great to work with. Role is remote.

Cons

Fake, cheesy culture and micromanagement with monotonous internal meetings. AE company meetings feel like a time waste with redundant material coverage and group activity work. Managers will message you if you go 10-15 minutes without making a call. It feels like you're working in a demoralizing call center. Tech stack and CRM are disconnected, outdated, and constantly glitch, preventing productivity and conversation tracking. Reporting is also archaic and not customizable. You're working ~9 hour days with below average pay, and will be encouraged to work Saturdays and be a "weekend warrior!” You are expected to make 600+ cold calls weekly and average 2 hours of talk time daily. If you have PTO planned, managers will ask that you raise your call and talk time volume to compensate for your time off. The calls you're making are from a list of old leads that are either no longer in business, have a terrible past experience with Houzz (please do your research on Houzz - they have ripped off many businesses and provide subpar customer service), rarely show up for your meetings, or have zero budget and "owe money to the IRS." Outreach doesn't feel strategic. From those leads, you're expected to hold ~3 demos daily. This is not a sustainable place for a career, and frankly a waste of your time.

4
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