Decent place to get started, but doesn't reward tenure - Operations HubSpot Employee Review

3.0
Sep 13, 2017
Recommend
CEO approval
Business Outlook

Pros

HubSpot is tremendously transparent internally and owns that 'T' in the culture deck. Hand-in-hand with the transparency, many challenges/opportunities are available for anyone in the company to take initiative on. Moreover, I've always felt that I have the autonomy to manage my work schedule and design my own approaches to solving problems. The people of color culture is great, and it's fantastic to see enough people who truly gets it and care about it enough to push through with many initiatives to drive D&I.

Cons

The compensation is considerably lower than market value, and raises will get you stuck perpetually in catch-up mode because they're positioned as % raises. As HubSpot has grown, I have felt the business > team > individual paradigm of "use good judgment" erode. Now it feels more like team > individual > business. More time is spent "talking about talking" to see which team gets the credit rather than simply doing a piece of work that benefits the business. Team priorities are set up similarly so forget about helping another department with something quick (even if it takes <1 hr and has a high impact on the business) because "it's not on the roadmap". The only ways to overcome this has been to either positioning the ask so they see what's in it for them or going to upper management. I've seen many top, A-level people leave as a result of either compensation or bad management, reducing them from someone who was tremendously helpful to others to having to deal with politics and become jaded.

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HubSpot Response
8y
Thanks for taking the time to write this up--it's got a lot of rich feedback we can learn from, so appreciate you taking the time to share it. We actually spend a fair amount of time on both comp and identifying top performers (it's part of the reason that we introduced the Fellows program and run it, and have introduced programming to expose top performers to more of our leadership, even up to the board level), so it's definitely something we spend a lot of calories working on, but it doesn't sound like you have visibility into that context. Our goal on comp is to combine base pay and equity in a way that is compelling for folks, not in any way shape or form to create perks in place of fair comp. On the positive front, love that you called out how hard we are working on inclusion and the core focus on transparency. I appreciate the feedback to help us get better on the top performer clarity and comp--lots for me to think about, thanks for taking the time. Sincerely, Katie

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5.0
Jun 26, 2026
Anonymous employee
Recommend
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Pros

Great people, everyone is so understanding and supportive. Culture is fun and energizing, people seem happy to be here. There's lots of ways to get involved outside of your day job. Awesome benefits and flexibility - love the remote first work environment, week of rest, open PTO, etc. Robust tech stack - lots of tools available for me to do my job.

Cons

Experiencing some growing pains but leadership seems receptive to feedback on it.

2.0
May 22, 2026
Recommend
CEO approval
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Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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