I love HubSpot - CSM HubSpot Employee Review

5.0
Mar 22, 2019
Recommend
CEO approval
Business Outlook

Pros

I've been working at HubSpot for many years and have seen the company grow and change. The core principles haven't changed though: ultimate transparency, trusting employees to use good judgment to do their jobs, and being innovative. These days, working with smart people and having the flexibility to do your job as you wish in a fun environment is worth everything.

Cons

This is not a 9-5 job that you can leave behind when you go home. Also, certain career paths leave less room for growth within the company as the skills don't translate as well to other departments without taking a huge pay cut and starting over (I suppose that's the case no matter where you work).

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HubSpot Response
7y
Thanks for the write-up and for helping our customers grow better with HubSpot. I love that you called out flexibility and transparency as core reasons you love your role, I would agree! I think your point on not being a 9-5 is a fair one, and we are working hard to ensure that career growth includes newer and more veteran employees alike, so I hope we can continue to grow and iterate there. Appreciate your thoughtful notes and feedback, thanks for all you do. Sincerely, Katie

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5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

HubSpot is a great product especially with all the addons

Cons

Need better training into each hub.

2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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