Is HubSpot a good company to work for?

HubSpot has an overall rating of 3.4 out of 5, based on over 4,778 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 54% of employees would recommend working at HubSpot to a friend and 47% have a positive outlook for the business. The best reviews about HubSpot have been left by employees working as Software Engineer Co-Op , People Operations and Customer Onboarding Specialist .

Does HubSpot pay their employees well?

According to anonymously submitted Glassdoor reviews, HubSpot employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at HubSpot. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at HubSpot?

54% of HubSpot employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HubSpot 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at HubSpot?

Account Executive (415) , Software Engineer (178) , Customer Support Specialist (163) , Senior Software Engineer (156) , Customer Success Manager (135) , Business Development Representative (BDR) (113) , Growth Specialist (113) , Sales (75) , Channel Account Manager (61) , Sales Manager (57) , Senior Customer Support Specialist (46) , Recruiter (45) , Inbound Success Coach (40) , BDR (38) , Manager (38)

What are the pros of working at HubSpot according to real employee reviews?

"Team culture was great and there are lot of people that inspire you to be great and do your best." ((in 714 reviews)); "The people are great and you truly feel like you have a say and a voice." ((in 501 reviews)); "Unlimited PTO (as long as you have done enough tickets for the month) Good benefits Great People." ((in 350 reviews)); "Work/life balance in this role is great." ((in 168 reviews)); "Pay is good for the company size and market (at least in Product Eng)" ((in 142 reviews))

What are the cons of working at HubSpot according to real employee reviews?

"poor management and too stressful" ((in 107 reviews)); "Constant layoffs" ((in 61 reviews)); "Lack of care values from upper management" ((in 18 reviews))

What are employees saying about HubSpot layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HubSpot layoffs and their outlook for job security at HubSpot in 2026.

What are the top reviewed HubSpot locations?

Cambridge , Boston , New York , San Francisco , Los Angeles , Atlanta , Chicago , Portsmouth , Nashville , San Diego , Washington , Denver , Seattle , Dallas , Austin , Portland , Miami , Indianapolis , Philadelphia , Raleigh , California City , Charlotte , San Antonio , Las Vegas , Tampa , Remote , Salt Lake City , Rochester , Madison , Phoenix

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HubSpot reviews

Wow! Couldn't be happier! - Customer Support Specialist HubSpot Employee Review

5.0

Jan 14, 2020

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

This is probably the only company that treats you like a human first and an employee second. You never feel looked down upon by anyone higher up than you, you're encouraged to take care of yourself, and even when remote (I am), they encourage getting to know your coworkers! The culture is so inclusive and welcoming and their words match their actions. I was skeptical if a company could really live up to the culture code HubSpot claims and turns out, HubSpot can! They say what they mean and mean what they say. I can from a very bad work environment previously and I have cried on this job with HubSpot but they were all happy tears.

Cons

HubSpot is a HUGE product, so I always feel like I am missing some kind of information. While there is a huge database of information available to employees, I still feel like I am often missing key points of information and struggle to find it- such as product plans, pricing, limits, etc.

HubSpot Response

Saying "you're so happy" just made me head home with a skip in my step, so huge thank you to you for that! And I think you're right--our product has a huge surface area, making it super hard to feel current, so thanks for calling that out. And I mostly just love that you feel we treat you as a human first, and that you're helping our customers grow from the Midwest on our incredible Support team. THANK YOU for being someone who treats our customers like humans too, we are lucky to have you on our team! -Katie

Explore other reviews about HubSpot

5.0

Jun 26, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people, everyone is so understanding and supportive. Culture is fun and energizing, people seem happy to be here. There's lots of ways to get involved outside of your day job. Awesome benefits and flexibility - love the remote first work environment, week of rest, open PTO, etc. Robust tech stack - lots of tools available for me to do my job.

Cons

Experiencing some growing pains but leadership seems receptive to feedback on it.

2.0

May 22, 2026

Individual contributor

Recommend

CEO approval

Business Outlook

Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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Wow! Couldn't be happier! - Customer Support Specialist HubSpot Employee Review

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