Is HubSpot a good company to work for?

HubSpot has an overall rating of 3.4 out of 5, based on over 4,776 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 54% of employees would recommend working at HubSpot to a friend and 47% have a positive outlook for the business. The best reviews about HubSpot have been left by employees working as Software Engineer Co-Op , People Operations and Customer Onboarding Specialist .

Does HubSpot pay their employees well?

According to anonymously submitted Glassdoor reviews, HubSpot employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at HubSpot. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at HubSpot?

54% of HubSpot employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HubSpot 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at HubSpot?

Account Executive (415) , Software Engineer (177) , Customer Support Specialist (163) , Senior Software Engineer (156) , Customer Success Manager (135) , Business Development Representative (BDR) (113) , Growth Specialist (113) , Sales (75) , Channel Account Manager (61) , Sales Manager (57) , Senior Customer Support Specialist (46) , Recruiter (45) , Inbound Success Coach (40) , BDR (38) , Manager (38)

What are the pros of working at HubSpot according to real employee reviews?

"Team culture was great and there are lot of people that inspire you to be great and do your best." ((in 709 reviews)); "The people are great and you truly feel like you have a say and a voice." ((in 485 reviews)); "Great benefits in general and very flexible" ((in 335 reviews)); "Work/life balance in this role is great." ((in 165 reviews)); "Pay is good for the company size and market (at least in Product Eng)" ((in 146 reviews))

What are the cons of working at HubSpot according to real employee reviews?

"poor management and too stressful" ((in 109 reviews)); "The organization has avoided formal layoffs, instead relying on shifting expectations and performance structures that make roles unstable" ((in 59 reviews)); "Lack of care values from upper management" ((in 17 reviews))

What are employees saying about HubSpot layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HubSpot layoffs and their outlook for job security at HubSpot in 2026.

What are the top reviewed HubSpot locations?

Cambridge , Boston , New York , San Francisco , Los Angeles , Atlanta , Chicago , Portsmouth , Nashville , San Diego , Washington , Denver , Seattle , Dallas , Austin , Portland , Miami , Indianapolis , Philadelphia , Raleigh , California City , Charlotte , San Antonio , Las Vegas , Tampa , Remote , Salt Lake City , Rochester , Madison , Phoenix

HubSpot reviews

A culture of learning - Product Expert HubSpot Employee Review

5.0

Oct 28, 2020

Product expert

Recommend

CEO approval

Business Outlook

Pros

HubSpot has truly allowed me to learn on the job. I started in customer support (entry level HubSpotter) with a liberal arts degree and no tech knowledge. The job had its stress--answering customer calls without even knowing the platform--but there are great processes and resources set up to make sure you get the help you need. Now, I truly enjoy the troubleshooting I get to do, have time to take the free coding classes, and work with incredible people.

Cons

The onboarding process for support specialists feels like building the airplane while flying it. You learn on the job, which can be stressful at times, but after ~5 months you get to the other side of the curve and can really invest in learning how software works.

HubSpot Response

5y

I love hearing stories of liberal arts graduates not just succeeding but thriving here--it's so important that people know that while our training is rigorous (as you noted!), it's totally doable for people with a growth mindset and willingness to learn, regardless of experience, so thank you so much for sharing your experience here, as I hope it encourages other career switchers, first gen folks, and/or people not currently considering roles in tech to apply with us! Most importantly, I would agree that Support folks and Product Experts at HubSpot are some of the kindest people in our organization, and I'm grateful to all of them (and you!) for what you do for our customers every day, thank you so much! Hope you had a lovely weekend, Katie

Explore other reviews about HubSpot

5.0

Jun 26, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people, everyone is so understanding and supportive. Culture is fun and energizing, people seem happy to be here. There's lots of ways to get involved outside of your day job. Awesome benefits and flexibility - love the remote first work environment, week of rest, open PTO, etc. Robust tech stack - lots of tools available for me to do my job.

Cons

Experiencing some growing pains but leadership seems receptive to feedback on it.

2.0

May 22, 2026

Individual contributor

Recommend

CEO approval

Business Outlook

Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

15

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HubSpot

A culture of learning - Product Expert HubSpot Employee Review

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