Watch out for Pro Services - Pro Services HubSpot Employee Review

3.0
Jan 9, 2021
Recommend
CEO approval
Business Outlook

Pros

The company at its core has amazing values, and clearly cares about employees, customers, and the community. I'd desperately like to give 5 stars.

Cons

The Global Director of Pro Services that started in 2020 lacks the tact to be a leader. They are abrupt, inconsiderate, and a very poor communicator. They have big ideas, but haven't actually fleshed out those ideas or clearly delegated next steps, leaving those trying to execute on them scrambling to figure out which way is up. They are not respectful of others' time and appear not to have enough patience to communicate at a level that allows team members to feel like they are both appropriately informed about and excited for the future of the department.

Explore other reviews about HubSpot

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

HubSpot is a great product especially with all the addons

Cons

Need better training into each hub.

2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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