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      HubSpot

      Engaged Employer

      HubSpot reviews

      Great Company, Non-Competitive Pay - Customer Onboarding Specialist HubSpot Employee Review

      4.0
      Jun 2, 2021
      Customer onboarding specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      HubSpot has amazing work/life balance. They’re focused on building your professional skills and making you a better person with their emphasis on diversity and inclusion. You will have access to amazing training videos that will help you to hone your skills. With unlimited vacation and access to great benefits you feel as though your mental health and family are a priority. It’s an exciting time to be a part of the journey of a company that is growing as quickly as HubSpot.

      Cons

      HubSpot is growing and with that more and more responsibilities are put on our plate. Our base pay has not grown in relation to product growth and I feel that we’ve surpassed the threshold where the work no longer correlates with the pay. In my role in particular the diversity and subscription level of the customers you work with does not equate to a higher pay. Promotions may take a few years to get and require you to be firing on all cylinders to catch the eye of management, even still the pay increase with these promotions is small. This position is beginning to feel like a stepping stone rather than a career the way our positions have been valued. Given that the ramp to becoming a product expert is becoming a longer and longer road this model doesn’t seem sustainable.

      avatar
      HubSpot Response
      5y
      Thanks for the feedback on both compensation and career advancement, and for your note on diversity and inclusion--we are certainly proud of the progress we've made, though there is still a lot more to do. Appreciate your push and all you're doing to help our customers succeed here! Sincerely, Katie

      Explore other reviews about HubSpot

      5.0
      Apr 30, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      HubSpot is a great product especially with all the addons

      Cons

      Need better training into each hub.

      2.0
      May 22, 2026
      Individual contributor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

      Cons

      Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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