Not all it's cracked up to be - Partner Success Manager HubSpot Employee Review

3.0
Mar 22, 2023
Recommend
CEO approval
Business Outlook

Pros

You get fulfillment and joy seeing your partners grow and succeed in the partner program. Its also great experience to learn marketing, sales, service, and RevOps best practices to consult your partners on

Cons

Managing difficult personalities within your BoB can be mentally and emotionally exhausting Managers are too metrics driven and expect a lot out of you Lots of changing priorities Too much focus on identifying xsell/upsells, when we should be more focused on ensuring partner's clients are seeing value in HubSpot. If they need a higher subscription level, it should become clear. It should not have to be shoved down our partners throats

Explore other reviews about HubSpot

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

HubSpot is a great product especially with all the addons

Cons

Need better training into each hub.

2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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