When I joined this company, it was amazing. I had a manager who is supportive, and I felt that my voice was heard when things were not working. Few years in and things have really started to change for the worse. I’ve had a bad manager for over a year with multiple HR claims being filled against her and numerous people have complained about this and nothing has been done. On top of that metrics are not aligned to what we can control internally and leadership is pushing employees to perform with unrealistic expectations. Not only is the general environment at Hubspot very stressful currently but bad management is making the situation worse. The other difficult part is that processes internally are messy and it is really difficult to get support for customers making it difficult for service reps to do their job. My experience has really left me considering what to do in my situation and has left me feeling very stuck as I can vouch for multiple people on my team.