Pros
I've loved every year working here, each year brings new challenges and opportunities, and I owe a lot of that to the team that I am on. This product is amazing, and the people working on it are truly very talented. Unlimited PTO is conducive to my team. Remote model works pretty well with my team's structure, we were small/global/mostly remote pre-pandemic. Working on a niche team allows us a lot of flexibility and access to explore ideas on our services, output, and tooling, and ultimately, enact visible change. The niche team also permits us our autonomy that HubSpot prides itself on. Personally have seen extraordinary career growth and can see a long term career here. Each day I log in excited because I know I will have a new challenge to solve or question to answer. New product update to learn about, or new escalation to try and resolve. I think this can apply to any team. Benefits and stock options have been solid! Wish comp was more balanced, and some of the salary transparency measures put into place only really felt like half-measures.
Cons
Career growth opportunities do not seem universal and competition (depending on department and landing position) varies. Unlimited PTO is not universally conducive. Neither is the autonomy. HEART Culture is not as much as I was sold on nowadays. I was hired a few months pre-covid. I just got nearly a taste of what it was like. Miss those days honestly. I understand c-suite is working on it, I hope there are more things in motion. I've met some fabulous people remotely. I've also gotten a taste of what sometimes feels like aggression via online messages, as noted by other reviews as well. ultimately they are doing so for the end goal of solving for the customer, so I get it. But, we do NOT need to be that rigid about it. I do not think this speaks for a majority, or even a large minority, but a big enough amount where it's worth noting. Layoff season has been super tough with high expectations still set for teams across all pillars. Those expectations vary, and you should be able to tell from the recent reviews which pillars are struggling the most based on current trends. Everyone is stressed and morale is evidently low. Lots of bottlenecking for no real reason. Our internal systems for Success and Services are... not up to par. Antiquated KPI metrics give reps a frustrating experience when they feel they are leveraging many tools to activate, but the metric model doesn't measure to that depth. Many positions are not paid according to industry standard
