Great Product and People but Terrible Policies - Growth Specialist HubSpot Employee Review

2.0
Nov 2, 2024
Recommend
CEO approval
Business Outlook

Pros

- Amazing products to sell - Good salary - Decent benefits - WFH / Hybrid - Great sales training

Cons

There's absolutely no work/life balance with a HubSpot if you want to succeed post Ramp period. There's an over-saturation of sales reps in the SMB / MM segment, and you'll end up fighting other reps over scraps. Management is promoted from within and seems clueless on how to deal with the shifting market landscape. We've pivoted to a mostly outbound model, but the quota doesn't reflect that reality. As a result, quota is very unrealistic. Only about 25% of fully ramped reps hit quota on any given month. Leadership introduced a ghastly new clawback policy where reps are not only docked commission on clawbacks, but attainment as well. As a result, many reps achieve 120% of their monthly quota only to be reduced to 60% attainment due to clawbacks that are ENTIRELY out of their control. It's wild Additionally, the top reps are order takers who know how to steal leads. Their behavior is enabled by management that most likely pulled the same stunts when they were in the role

avatar
HubSpot Response
1y
Thanks for taking the time to offer feedback. Our Sales team is crucial to our success here at HubSpot , and we appreciate all the work that this team does. We take this feedback and review seriously, so know that leadership is constantly looking at ways to ensure reps are set up for success. - The People Team

Explore other reviews about HubSpot

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance Lovely colleagues Good salary pay out

Cons

Disruptions of ai - Saaspocalypse How the company pivot in the next 1-2 years will be crucial

2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

15
See reviews by: Helpful|Rating|Date|All