Company Review - Customer Success Manager (CSM) Hudl Employee Review

4.0
Dec 1, 2022
Recommend
CEO approval
Business Outlook

Pros

- The quality of our products - Innovation as a company - Flexible working hours - Colleagues - Company Values

Cons

- Prolonged processes to complete simple tasks for clients (e.g., making changes to a teams Wyscout account) - Lack of hardware internally to support features of our products (e.g., hardware for Replay & Apple i pencil to use Stduio via an ipad).

Explore other reviews about Hudl

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Phenomenal culture and work-life balance

Cons

Pay is slightly on the lower side (although still pretty good for the location)

5.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Positive Business Outlook: Users love Hudl and it's a very forward-thinking product that has a great place in the future -Values-led culture/norms: People are at the heart of how we operate -Very talented overall workforce: Our bar on hiring is super high and performance management process works if there are clear underperformers. -People genuinely get along with each other for the moist part - far better than most organizations with huge silo walls.

Cons

-Decision-making bottleneck at exec-team level with some pretty hands on leaders in the weeds on too much. -Some teams are quite top-heavy, a poor micro-culture on the team, and have less accountability than they should (Finance/Accounting specifically) -We can settle on talent in key roles that is in a key hub where we have an office since less remote hiring is approved.

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