Support - Customer Support Specialist Hudl Employee Review

4.0
Jan 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Culture - The workplace environment is filled with people that are happy to answer questions and assist others. It's easy to get to know other people since there are lots of social events planned both remotely and in person. I joined the sand volleyball league and had a blast meeting new coworkers. Hybrid Work - Working from home or from the office is acceptable Constantly Evolving - There are new roles that open and room for upward movement

Cons

Remote work can make it hard to get to know other team members - With the implementation of hybrid work, a lot of teams are fully remote. Personally, I enjoy remote work but sometimes it's hard to get the sense of belonging to something when most others are remote as well. I've seen this cause issues with development for new hires and creating team chemistry. Corporate Athomospher - Sometimes it feels like progress is slow compared to how it should be because there are a lot of hoops to jump through. Overall, Hudl is less corporate than most tech companies. However, as the company grows it will be hard for it not to grow increasingly bureaucratic.

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Hudl Response
3y
Thanks for taking the time to share your feedback. While it’s great to hear that you’ve been able to meet and connect with some of the incredible people we have on the team, I also understand the challenges that come along with remote and hybrid working. You also make a good point about reexamining our processes as we continue to grow and scale, and I can tell you that it is a priority, and you’ll hear some key updates and exciting developments in the coming months. Glad to have you on the team!

Explore other reviews about Hudl

5.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Positive Business Outlook: Users love Hudl and it's a very forward-thinking product that has a great place in the future -Values-led culture/norms: People are at the heart of how we operate -Very talented overall workforce: Our bar on hiring is super high and performance management process works if there are clear underperformers. -People genuinely get along with each other for the moist part - far better than most organizations with huge silo walls.

Cons

-Decision-making bottleneck at exec-team level with some pretty hands on leaders in the weeds on too much. -Some teams are quite top-heavy, a poor micro-culture on the team, and have less accountability than they should (Finance/Accounting specifically) -We can settle on talent in key roles that is in a key hub where we have an office since less remote hiring is approved.

4.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, people, culture and flexibility

Cons

Pay is below what I wanted and I also am asked to pay 70 dollars a month to park in garage.

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