Pros
- Amazing co-workers who are passionate about the former values that once made Hulu great - Supportive managers who care about the development of their team - Most diverse company I've worked in (not including leadership which is almost entirely white)
Cons
- The once admired culture has gone through a striking 180 over the last 2 years under CEO Kelly Campbell. As an independent company, Hulu prided itself on being a bottom-to-top culture, boasting the phrase #oneteam. Leadership gave the employees ample opportunities to give feedback on how the company was doing as well as shape the path forward. Now that Disney has taken complete control and installed an entirely new group of executives, the culture has flipped into a top-down approach in which anyone below VP has no say. There is virtually no transparency regarding company decisions or the overall direction we are headed. Disney calls the shots through their puppet execs, end of story. No change has made this more apparent than the drastic cutting of our benefits without any discussion whatsoever. - The aforementioned cutting of benefits is severe and comes with no compensatory upside. Parental leave in 2022 will be going from 20 weeks to 8-12, unlimited vacation replaced with 3 weeks (more for executives), medical benefits made more expensive, incentifit discontinued, bonuses cut, and various other culture-building programs and incentives discontinued. Even the free Hulu VIP account is TBD, and likely to be revoked soon. But the worst part was the way these cuts have been handled and communicated by leadership. With no warning to managers, the changes were announced via an automated email on a Friday afternoon, a clear attempt to sneak them out, and termed a "harmonization" with Disney. In response to the outrage from employees that came the following Monday executives remained almost entirely absent and avoided addressing the issue. However, privately execs have pulled those who have been outspoken against the changes aside to discourage any negative talk and reiterated that "it is what it is and if you don't like it then leave." Suffice to say, trust in leadership internally is at an all-time low. - Work-life balance is entirely dependent on your department, but for marketing, it is virtually non-existent with deadlines ignored and constant last-minute requests made (especially by external Disney leadership). This was further exacerbated during the quarantine hiring freeze. - During the pandemic Hulu was forced into a hiring freeze due to Disney's theme park and box office losses. This was in spite of Hulu performing better than ever. This hiring freeze, coupled with a huge percentage of top talent abandoning ship, and the demand to increase campaigns two-fold led to catastrophic burnout across many departments. - Disney acquisition changes are constantly being sugar-coated as good for Hulu long-term, but have led to more and more dysfunction among departments and more work for fewer people.