Not as advertised - Anonymous employee Human Interest Employee Review

Thank you for your feedback. Our mission to make retirement benefits accessible to people in all lines of work is what brought so many of us here to Human Interest. It's great to see that this is what got you excited about the company Unequal access to 401(k) benefits is a big problem for our society, and we are committed to solving it. Making this level of change is often not easy or smooth, especially when you're growing as fast as we are. As you mentioned, we have experienced growing pains over the past few months as we scale to serve a rapidly expanding customer base. It's an exciting time to be at Human Interest as we are rapidly growing our team and bringing on passionate and experienced leaders to take us into this next chapter. This includes a tremendous investment in our product, engineering, account management, and support teams. The dramatic surge in our business over the last year is a testament to the importance of the problem we are solving. We have a rare opportunity to fix a broken industry and change people's lives. I share your passion for collaborating across teams to continually improve our customer experience and company. Our goal is to create a workplace place where employees across the company can come in and have a direct impact on the customer experience. Thank you for being a part of that journey. Kristina - VP of Customer