If you're looking for a sign to not join this company, this is it. - Anonymous employee Human Interest Employee Review

Thank you for taking the time to share your perspective relating to your time at Human Interest. While it is always difficult to hear that someone did not have a positive experience as an employee, we appreciate the opportunity to respond to your concerns. Fair and equitable pay is a top priority for our company. Over the past year, we have built a dedicated Total Rewards and Compensation Team to ensure that we have the right compensation for each role and level of experience. We are running pay equity audits, have thoughtful career ladders so that employees know how to progress and have a promotion process with HR oversight. It is true that over a year ago, one of our executives made comments at All Hands to the effect that All Lives Matter. It is also true that he deeply regretted his choice of words. His intent was to express our commitment to financial independence for all, however, he, like so many in the country at that time, missed the mark in an attempt to communicate that. As a company, we know that our work expanding financial inclusion will address some aspects of racial and social inequality. However, there is much more work to be done on these issues. The conversations that came out of that All Hands discussion helped us better understand the needs of our employees and helped us create more spaces for reflection and action. Building a system to provide retirement benefits for millions of Americans that don’t have access to a 401(k) through their work isn’t easy. It’s particularly challenging when you’re growing as fast as we are. While the rapid growth we’ve experienced over the past two years has prompted us to increase the size of our service team to serve a vastly expanded customer base, product automation continues to be our core focus, alongside excellence in customer service.