Big sales, non-functional product - Anonymous employee Human Interest Employee Review

1.0
Jul 14, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are good unless you have a family. Remote work, Onboarding team tries to make the first week a great experience. Generous charity matching.

Cons

Most importantly, their product simply does not work. All of the “rocket ship” & “shaking up the retirement industry” talk on LinkedIn is completely fake. I heard three separate times, “Quantity over Quality” and was reprimanded for asking too many questions. This company is filled with a sorority of ex paychex employees who do not know enough about 401(K). Maybe they will be up to speed eventually but in the meantime- what a mess. They tout their ERGs but the attendance is extremely low. They let go of employees left and right without a second thought. Turnover is really high and for some reason they cannot attract people to make their product work. They absolutely do not care about their clients because they push sell sell sell while knowing they can’t provide the services they sell.

Explore other reviews about Human Interest

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

WFH. No commute and monthly stipend. Good 401k program Good managers and colleagues

Cons

There is some turnover, but it's not bad.

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- Opportunity to make a real-world difference through purpose-driven work. Human Interest is helping expand access to retirement benefits for millions of hardworking Americans. It's rewarding to be part of a mission that creates meaningful outcomes for so many people (even our team! - we use our own product). - Strong culture and genuinely good people. Leadership is approachable, and there is a real willingness to listen to feedback. - Compensation and benefits are competitive and generally aligned with effort and results. Hard work is appreciated. - Decisions are made quickly. While not every decision is perfect, the company is willing to adapt and pivot when data or outcomes suggest a different path. - Teammates are collaborative and supportive. Many employees genuinely care about helping each other succeed.

Cons

- The pace of change can be challenging. Priorities, processes, and organizational structures may shift frequently. - Rapid decision-making sometimes creates uncertainty or change fatigue for the frontline team. - Communication around large-scale changes can occasionally lag behind execution. - High expectations and workload can make work-life balance difficult during peak periods (high-growth company).

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