DO NOT WORK HERE!! Zero stars - Account Executive Human Interest Employee Review

1.0
Sep 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work and decent benefits.

Cons

Extremely toxic work environment. Leadership is inexperienced and promoted based on favoritism. Zero accountability for anyone in the sales role (RDs, PAMS or AEs). Experience and ethics mean nothing to the leadership here. The RD's cover everything up and the Sales leader lies to everyone, including the board. He states that: "A lead is someone who knows who HI is and wants to have a 10 min conversation with us about 401(k)". AE's are promised 45+ of these "leads" per month from the PAMs during the interview process, but then receive bogus names and phone numbers from expos and Home PRO magazines. It's a complete farce. AE's are really just cold calling every day, whilst the PAMS are celebrated and monetarily rewarded for fake leads. PAMS magically assign any "real"leads to their favorite AEs and completely bypass the system, with zero consequences. Quotas are completely unrealistic, especially when your RD is withholding leads from certain AEs and funneling others to their favorites. They completely control your financial success and celebrate the "AMAZING" AEs on team meetings that are literally being spoon fed. Do yourself a favor and don't waste time applying here. Take your talent and experience elsewhere. It will never be appreciated here.

Explore other reviews about Human Interest

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

WFH. No commute and monthly stipend. Good 401k program Good managers and colleagues

Cons

There is some turnover, but it's not bad.

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- Opportunity to make a real-world difference through purpose-driven work. Human Interest is helping expand access to retirement benefits for millions of hardworking Americans. It's rewarding to be part of a mission that creates meaningful outcomes for so many people (even our team! - we use our own product). - Strong culture and genuinely good people. Leadership is approachable, and there is a real willingness to listen to feedback. - Compensation and benefits are competitive and generally aligned with effort and results. Hard work is appreciated. - Decisions are made quickly. While not every decision is perfect, the company is willing to adapt and pivot when data or outcomes suggest a different path. - Teammates are collaborative and supportive. Many employees genuinely care about helping each other succeed.

Cons

- The pace of change can be challenging. Priorities, processes, and organizational structures may shift frequently. - Rapid decision-making sometimes creates uncertainty or change fatigue for the frontline team. - Communication around large-scale changes can occasionally lag behind execution. - High expectations and workload can make work-life balance difficult during peak periods (high-growth company).

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