Good - HHA/CNA HumanCare (NY) Employee Review

Great internal staff , best managers/supervisors

Front Desk Syndrome is a phenomenon experienced by receptionists everywhere, whether they work in a veterinary practice, financial services company, or real-estate office. The symptoms: isolation and a general feeling that you're out of the loop. Certainly, working at the front desk can be a stressful job as we are dealing with guests who are arriving after a long day of travel disruptions and frustrations and therefore prone to over-reaction to even the smallest challenges meanwhile having to manage high call volume and administrative requests from staff , taking new applicants , making sure faxes reach the right departments on time asap

A few minor benefits exist, but overall, this place is unbearable. Pay is more mediocre, and advancement is nearly impossible.

- Schedules are a constant mess, and employees receive no support. - Communication is disastrous, and those in charge appear lost and indecisive. - Roles are unclear, and leadership constantly imposes sudden decisions with no warning. - It is nearly impossible to accomplish anything when everyone is confused, and the people responsible refuse to communicate or collaborate. - Accountability does not exist. Instead of solving problems or learning from mistakes, the only constant is finger pointing and endless blame.