Humana Cares Manager - RN - Anonymous employee Humana Employee Review

Inconsistent and ever changing expectations. Breakdown in communication down the line. Focus on quantity and quality with same level of measure. Consistently had software system issues that prevented ability to perform. Management would still expect same metrics despite any personal event or computer issue. The Humana At Home Dept is heading more and more into severe micromanagement of employees which makes work from home life unpleasant. Also, a lot of self selling required of the nurses and time spent handling matters outside of our job role. Unable to spend adequate time utilizing nursing knowledge to help members. Upon leaving company, supervisor neglected to terminate appropriately which caused a huge hassle with my last paycheck and dos not get paid until 4 weeks later. Team morale was continuing to deteriorate during my time there and high turnover was occurring.